Client Success Officer
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
EARN Up to $75000 pa Super Negotiable Based on Experience
Join a Modern Forward-Thinking Accounting Practice in Robina
Full-Time Role with Training Support & Career Growth Start New Year
About The Company
Our client is an innovative accounting and advisory firm that prides itself on doing things differently. Focused on lifestyle balance and meaningful client relationships they support a diverse range of business clients while fostering a collaborative and growth-oriented culture. Their team values flexibility continuous improvement and a genuine commitment to helping clients achieve their goals.
About The Opportunity
The primary purpose of this role is to lead client communication and support the end-to-end client journey while providing high-level administrative and practice support to the accounting team.
Reporting to senior leadership your responsibilities will include:
- Managing reception and administration duties and coordinating daily office operations
- Assisting with client communication including phone calls and email handling
- Maintaining digital and physical records with accuracy and attention to detail
- Managing ASIC secretarial services through CAS 360
- Supporting onboarding and offboarding for new and departing clients
- Coordinating electronic signing of tax packages and related documents
About You
The successful candidate will have experience in an accounting practice as well as:
- Proficiency in Microsoft Office Xero Suite ASIC and ATO Portals
- Strong organisational and time-management abilities
- Excellent communication skills and a professional confident manner
- Ability to manage competing priorities and meet deadlines
- A proactive attitude and commitment to continuous improvement
Whats in it for You
- Modern Office Environment with High-Quality Facilities
- Lifestyle-Focused Culture Promoting Balance & Wellbeing
- Leadership Mentoring with Strong Professional Support
- Collaborative Team Culture Built on Respect & Growth
- Ongoing Training Development and Skill-Building Programs
- Flexible Hours Available on a Regular Weekly Basis
- Stable Full-Time Role with Long-Term Career Potential
- Work From Home Available Successful Probation
- Kick Start a New Role in the New Year 2026
Apply today and dont miss out on starting this opportunity as soon as possible!
Required Experience:
Unclear Seniority
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
