Customer Service & Administration

Chatswood - Australia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Making a difference isnt just our purpose its what motivates our people every day. For us work is not about ticking a box. Its about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives.

Interleasing offers a truly unique blend of fleet vehicle leasing machinery leasing and management services. At MMS our purpose is simple and powerful: to make a difference to peoples lives. This commitment guides everything we do from the tailored solutions we provide to the way we support our customers and each other.

Hereshow you will make a difference in this role

In your Customer Service/Administration role youll play a vital role in supporting the Customer Relationship team helping to build strong long-term partnerships and deliver exceptional customer experiences. This is an opportunity to work closely with customers sales professionals and internal stakeholders in a successful financial services organisation.

At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include:

You will be trained on all the aspects of the role if you do not have experience in any of the below:

Be a key point of support for customers and Relationship Managers responding promptly and professionally to day-to-day requests.
Prepare and deliver competitive vehicle quotes sourcing the best solutions to maximise value for customers.
Collaborate with internal teams to ensure seamless communication clear expectations and outstanding customer satisfaction.
Manage essential administrative processes in line with business policies including vehicle registrations and credit requirements.
Take ownership of lease expiry and replacement processes ensuring contracts are accurately linked and updated.
Run order and delivery reports proactively following up to keep transactions moving smoothly.

Engage with customers to understand their fleet needs anticipate future requirements and support sales growth through valuable insights.

To be considered for this role you will have:

At least 2 years experience in an office administration and customer service role.
Confident in Microsoft Excel and Word.
Experience using Outlook and Teams.
Excellent attention to detail with high levels of accuracy.
Confidence handling tasks involving numbers
Experience with using a database and creating notes.
Clear professional written and verbal communication skills.
Proactive problem-solver.
A customer-focused mindset with a passion for delivering quality outcomes.

What we can offer you:

Novated leasing benefits and discounts
12 weeks paid parental leave and access to our Parents Portal
Comprehensive learning and development opportunities to support your career growth
Sonder digital wellbeing platform providing personalised support 24/7 plus annual flu vaccinations
Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
Exempt Employee Share Plan

Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.

We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples those caring for someone or living with a disability LGBTQIA and culturally diverse applicants to apply.
We embrace hybrid working and welcome conversations about flexibility.

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process please contact us at