Community & Content Coordinator

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Our client is a start-up business that will be launching their dynamic web-based platform soon. The product is set to revolutionise how service providers such as personal trainers and personal shoppers connect with clients across South Africa. They empower these professionals by offering a CRM tool enabling smart scheduling invoicing and client management through an intuitive SaaS platform emphasizing accessibility growth and community.

Role Overview

Our client is seeking a dynamic and people-centric Community & Content Coordinator to support the growth of their fitness and fashion brand. This role is ideal for someone who thrives in a fast-paced community-driven environment excels at stakeholder management and has a natural flair for content coordination and execution. You will work closely with pilots ambassadors influencers and creators ensuring seamless communication engaging storytelling and consistent brand representation across all touchpoints. This is a high-impact opportunity for an organised proactive individual who enjoys working with people driving engagement and bringing brand narratives to life.

Job Type: Full Time/Permanent

Location: Cape Town

Work Place: Hybrid

Requirements

More than 2 years of experience as a Community & Content Coordinator or a similar role
Marketing Diploma (minimum NQF Level 6)
Experience in a startup environment or tech platform experience is a big plus
Demonstrated experience in community management influencer coordination or content creation support.
Strong interpersonal and stakeholder engagement skills; comfortable managing multiple personalities and workflows.
Highly organised with excellent attention to detail and the ability to manage several moving parts at once.
Experience in content planning briefing and execution.
Passion for fitness fashion and lifestyle culture.
Ability to work under pressure in a fast-moving collaborative environment.
People-first mindset with strong communication abilities.
Strong coordination follow-through and operational discipline.
Creative eye with an understanding of brand identity and social trends.
Proactive mindset and ability to work independently.
A positive energetic community-driven approach.

Responsibilities

Community Management

Build and maintain strong relationships with pilots ambassadors creators and community members.
Serve as the main point of contact for all community partners ensuring clear timely communication.
Support on-ground activations events and community meet-ups as needed.

Content Coordination

Coordinate end-to-end content workflows including briefing creators reviewing deliverables compiling testimonials and managing submissions.
Ensure all content aligns with brand guidelines tone and strategic goals.
Support the planning and execution of content calendars across social platforms.
Collect organise and archive content assets for cross-functional use.

Communications & Brand Support

Draft communication materials briefs and updates for pilots ambassadors and creators.
Support brand storytelling through community-led content and advocacy.
Assist with campaign coordination event execution and on-the-ground content capture where needed.