Customer Contract Administrator
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Job Location:
Minneapolis, MN - USA
Hourly Salary:
$ 23 - 28
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Why join us:
There is a reason we boast numerous awards like Great Place to Work Certified and Best Place to Work For Moms Dads LGBTQ and VETS (just to name a few). At Deluxe we know that great people make a great organization.
We value our people so offer the typical benefits (401K PTO Medical Dental) PLUS: Flexible time off volunteer time off paid maternity/paternity leave tuition reimbursement pet bereavement and more!
A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why we heard the people benefits family/home time diversity and team culture.
Hybrid schedule allowing you flexibility to work from home/remote several days per week
Responsible for entry billing and maintenance of all Deluxe customer hardware and software support service contracts. Provide maintenance contract support information for internal and external customers. Establishes accurate customer service contracts for complete hardware and software support with third party providers.
Provides and updates maintenance records for Deluxe Call Center use including scanner and other hardware swaps. Generates service invoices for clients time and material repairs.
Reviews vendor maintenance invoices for accuracy and payment approval. Works with vendors to address and resolve issues with inaccurate maintenance invoices.
Reconciles month end reports to maintenance general ledger maintenance accounts and prepares month-end maintenance revenue/activity reports.
Prepares maintenance quotes for sales associates and clients. Review weekly maintenance billing exception reports and note whythe invoices/credits are being shown as exceptions. Maintain logs to determine if maintenance billing goals are being met for weekly add-on orders and annual renewal invoices.
Basic Qualifications (BQs)
Education and Experience: High School diploma/GED and 2 years of related experience. Knowledge of Microsoft Office Suite (Outlook Word and Excel). Knowledge of accounting software.
Preferred Qualifications (PQs)
Education: Associate degree
Field of Study: Purchasing Accounting Finance Business Application
Experience: Effective communication interpersonal and organizational skills. Ability to provide guidance to support Deluxe customers.
Additional Basic Qualifications:
Must be 18 years of age or older
Compensation
The compensation range for this position is $23.00 - $28.00 hourly. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge skills location experience and take into account internal equity.Benefits
In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked:
Healthcare (Medical Dental Vision)
Paid Time Off Volunteer Time Off and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race color creed religion disability sex age ethnic or national origin marital status sexual orientation gender identity or presentation pregnancy genetics veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .
Required Experience:
Unclear Seniority
Key Skills
- IVR
- SOAP
- Avaya
- Solaris
- Cost Accounting Standards
- Database Design
- Hibernate
- ITIL
- Weblogic
- Express.js
- Contracts
- ASP
About Company
At Deluxe, we’ll support and help you grow your unique strengths to unlock the potential of our business clients as well as your employment experience.
