Veeva Specialist – Pharma Commercial Operations

Overview

We areseekinga highly operational enterprise-minded Veeva Specialist to support day-to-day Pharma Commercial Operations. This role sits on the front line of commercial execution partnering directly with Sales Marketing Finance Brand Leadership and other cross-functional stakeholders. You willbe responsible forensuring data qualityrunningand analyzing reports loading andvalidatingdata and supporting testing and operational processes within Veeva CRM or Vault CRM.

The ideal candidate thrives in a fast-moving environment learns quickly and takes ownership. While Veeva and pharma experience are essential we are equally focused on attitude agility and a bias toward action. This position offersa strong growthpath into project leadershipand emergingcapabilitiesincluding AI-enabled commercial operations.

Key Responsibilities

Commercial Operations & Veeva Platform Support

• Execute daily operational tasks withinVeeva CRM or Vault CRM including data loads QC and system configuration support.

• Run recurring and ad-hoc reports/dashboards; interpret outputs andprovideactionable insights to commercial teams.

• Monitor data integrity across core commercial datasets (e.g. customer targeting call activity alignment product sampling).

• Perform routine validation and testing of data and system updates ensuring issues are documented and remediated quickly.

• Support user needs and troubleshoot operational issues; act as a reliable first-line partner for commercial stakeholders.

Cross-Functional Engagement

• Work closely with Sales Ops Marketing Ops Finance Analytics and Brand teams to understand business needs and translate them into platform support.

• Coordinate with internal IT vendors and external partners to ensuretimelyexecution of operational processes.

• Communicate clearly and proactively on status risks and resolutions.

Growth into Projects & Innovation

• Over timeexpandresponsibilities into project work such as feature enhancements process redesign and system releases.

• Support (and eventually help lead) initiatives involvingAI and automationin commercial operations and Veeva workflows.

• Contribute to documentation SOPs training materials and continuous improvement efforts.

Required Qualifications

• 2 years of hands-on Veeva CRM orSalesforceCRM experience (critical).

• Pharma / Life Sciences commercial experience (strongly preferred).

• Demonstrated experience with high-volume operational processes: reporting data loading testing and ongoing platform support.

• Strong analytical skills and comfort working with complex datasets and system outputs.

• Exceptional organizational skills withabilityto manage multiple priorities and deadlines.

• Proven ability to learn quickly adapt andoperatewith minimal supervision.

• Clear communicator who can work effectively with both technical and non-technical partners.

Preferred Qualifications

• Experience supporting commercial business processes such as targeting alignment incentive compensation inputs call planning sampling or territory management.

• Familiarity with data tools and ecosystems connected to Veeva (e.g. ETL processes data warehouses BI tools).

• Exposure to Agile release management UAT leadership or managing small projects/tasks.

• Interest in (or experience with) AI/ML automation or advanced analytics in a commercial context.

Success Profile (What Were Really Looking For)

• Enterprise mindset:thinks beyond tickets and tasks; understands commercial impactend-to-end.

• Highly operational:enjoys being in the flow of daily execution and keeping systems runningcleanly.

• Fast learner quick study:can ramp up rapidly in a complex commercial environment.

• Bias towardaction:getsthings done quickly correctly and without drama.

• Front-line partner:comfortable engaging directly with full-scope commercial teams.

• Owner mentality:doesntwaitto be told twice; sees problems and solves them.

Work Location & Schedule

• Hybrid role based in Princeton NJ.

• Must be on-siteat least 3 days per week(with flexibility depending on business needs).

Why This Role

This is an opportunity to step into a high-visibility operational role at the heart of Pharma Commercial execution with a clear runway into project leadership platform strategy and AI-enabled innovation. Ifyouresomeone who loves owning the detailsandwants to grow into bigger responsibilities this role is built for you.

Here at rockITdata we are committed to following our 10 Guiding Principles.
Our Guiding Principles define our culture. Theyre who we are how we work and what inspires us to be the best. We empower our people to be themselves and encourage an entrepreneurial way of our challenging fast-paced environment no day is the same.

Know the Why.

Value People Above All Else.

Transparency to a Fault.

Progress Not Perfection.

Be Good by Doing Good.

Smart People Can Disagree.

Bend but Dont Break.

Represent Your Brand.

Think Differently.

Be Amazing Be Fearless Smile Have Fun!

Interested in joining something unique Join us on our rockIT ship as we begin to blast off to the next chapter in our organization!

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