Supply Chain Manager

We are Lick

Our mission is to support people to transform houses into their homes.

Lick is a community-driven decorating movement focused on inspiring and supporting people to confidently transform their homes with our unique pigment-rich colours and high-quality products whilst respecting yours and our home: planet Earth.

Whether youre a keen decorator or youve never picked up a paintbrush weve got all you need to get started.

Quality:

Quality is at the heart of Lick. From our high-quality range of paints each designed for a flawless finish and long-lasting durability to our in-person and online consultation and decorating support services and industry-leading formulations that provide the best decorating experience to our community whether theyre first-time decorators experienced DIYers or decorating professionals.

Colour Authority:

We are an innovatively colour-centric brand with an expertly curated range of 100 unique pigment-rich colours all designed with colour psychology and real homes in mind. Were here to support decorators through the whole process from finding colour inspiration to the final selection process and styling their freshly decorated room with complementary colours.

Sustainability:

We consider people and the planet in every decision we make from our made-to-order zero-waste production process and water-based trace VOC paint (fewer harmful chemicals and a more easily biodegradable end product) to our commitment to being B Corp certified the eco-friendly materials we use to make our LickTools and our mess-free Peel & Stick samples which contain 95% less plastic than traditional tester pots.

Our aim is for our community to feel confident in creating their dream home with respect to your and our home; planet Earth..

You can find out more on our sustainability hub on our site

Community:

From day one community has been at the heart of everything we do setting ourselves a mission to create the largest engaged decorating community that feels inspired and supported.

Since launching in 2020 weve united over 1 million decorators collaborated with over 3000 creators to transform their homes and have actively featured the Lick community in everything from press to brand awareness campaigns and brand partnerships.

About the Company

Lick was founded in 2019 by Lucas London and Sam Bradley - both experienced startup entrepreneurs - targeting the $1trillion global home decor market.

Were the fastest growing decorator brand and since launching in 2020 we have expanded from Lick into:

• Lick: for the DIY customer
• LickPro: for the Trade customer
• Lick Tools: our own range of sustainable tools

We continually develop our product range new sustainability initiatives and grow our community of decorators. Successful campaigns such as the Heinz x Lick collaboration & Soho Home range as well as our huge partnerships with Screwfix & are leading us in the right direction and its really a very exciting time to be joining us on this journey!

Hybrid Working

Our office is located in Clapham and we are a hybrid working team who believes in the value of getting together offline and online. For this reason we are focused on hiring candidates who can easily work in London. We see huge value in our team sharing an office together and strongly encourage everyone to use it as often as they can and the minimum expectation is 2 days per week - one day will be set based on your department and the other day is at your and your managers discretion.

Our team is collaborative - and friendly! We want to encourage relationship building and effective teamwork through both face to face and online interactions.

Wellbeing

We are a team of incredible human beings making Lick a very special place to work. We want to promote an environment where we can all truly be ourselves (on the good days and the bad) and make an authentic impact. Growing and thriving as individuals and achieving something very significant together.

We want it to be easy to openly discuss how you are feeling. We want it to be easy for you to do the things you know will help you thrive. We want you to own your mental health and wellbeing and we want to ensure you feel supported in doing so - and we aim to provide you with the information and tools to empower you to do so.

Diversity Inclusion and Belonging

People are at the centre of everything we do at Lick. We work hard to make sure that were amplifying diverse voices externally within our amazing community of decorators. Equally we are on a mission to make Lick a company where every member of our team feels they can truly be themselves and genuinely make an impact. We will continue to work on ways to be able to formally follow through on this commitment such as our team led Lick Belonging Group and using an individual approach for each team member.

Our Culture

Having launched in the last few years our culture will continue to evolve just like everything else we do. To give you a sense of what to expect we can confirm its fast and very ambitious with high expectations. We believe a great team can do great things and we work hard to ensure you have what you need to thrive and make a real impact. We put a huge emphasis on information sharing communications and relationships and we use data and customer insights to improve what we do and how we do it.

We have ambitious business goals but we dont just do things a certain way because thats how its always been done. Were here to transform an entire category this means developing new and better ways of doing things.

We want to set you up for success both from a performance and development perspective; we offer structured review processes eNPS surveys flexible and hybrid working policies regular company-wide meetings alongside a range of other internal initiatives.

About The Role

At Lick we are dedicated to transforming the home decor industry. We are seeking a Supply Chain Manager to oversee our supply chain and procurement operations and drive optimisation in this space. This role involves managing relationships with global suppliers and manufacturers partnering with internal teams such as New Product Development (NPD) finance and commercial and implementing best practices in supply chain management. Reporting to the Head of Operations you will be crucial in driving operational excellence sustainability initiatives and improving our overall supply chain efficiency as we grow in our target markets.

Responsibilities

What you will be doing:

• Develop and execute supply chain strategies across our global supplier network to ensure cost-effective quality and timely delivery of products.
• Manage demand planning process effectively to ensure inventory availability in line with agreed SLA and track demand forecast accuracy and bias.
• Oversee short and medium term production planning in partnership with our manufacturing and driving ongoing process improvements as the business scales.
• Lead projects aimed at improving supply chain processes as part of our commitment to continuous improvement.
• Collaborate with the Commercial team to ensure the successful replenishment of goods inline with forecasted demand for all categories and reporting on weekly monthly and quarterly revenue vs targets.
• Collaborate with the Head of NPD and Product to support the development and supply of high-quality products.
• Work with key customers to build great working relationships driving forecast alignment and excellent product availability.
• Partner with the finance team to drive budget performance and ensure effective management of inventory working capital requirements.
• Collaborate with the finance team to maintain timely and accurate processing of supplier invoices and payments.
• Provide regular performance updates to key stakeholders and engage the wider business in supply chain operations.
• Proactively identify and share insights to improve efficiencies and enhance the customer experience.
• Conduct national and international travel as needed to maintain strong supplier relationships and ensure supply chain integrity.
• Monitor product compliance across all categories and collaborate with external partners and customers to ensure full regulatory adherence.
• Build relationships with our 3PL and supplier partners to control cost availability and fulfilment in line with expected SLAs.

• Demonstrable demand planning expertise capable of managing inventory availability for a large number of SKUs across multiple categories with varying lead times MOQs and costs.
• Proven experience in managing supply chain operations with a focus on cost quality and delivery.
• Strong background in managing external supplier and manufacturer relationships particularly in a manufacturing environment.
• Familiarity with NPD processes and the ability to support the supply of world-class products.
• Experience in supplier negotiations and understanding of tender processes.
• Ability to conduct cost/benefit analysis to guide strategic decisions.
• Knowledge of budget management and the financial aspects of supply chains.
• Excellent interpersonal skills with the ability to navigate complex negotiations and build trust across teams.
• Data-driven decision-making skills with a capacity to derive insights from various data sources.
• Strong excel skills able to build and adapt models.
• Strong communication skills able to articulate ideas and strategies effectively.
• Self-motivated and capable of working independently as well as part of a team.
• Innovative and open to experimenting with new ideas to improve processes and outcomes.

• Competitive salary and share option grants - We might not always state a salary range on job specs but we will have a conversation with you during the first stage of the process if you are successful to reach this stage. This is so we can remain flexible during the recruitment process and consider a broad range of candidates with different levels of skill and experience. We will always ask you for your salary expectations to help us assess alignment early on.
• A generous Annual Leave allowance: 26 days per year a day off for your birthday and extra time off at the end of the year
• Health Insurance through Vitality
• Flexible Working - own your working hours
• Hybrid Working - office days are Monday Tuesday and Thursday
• 300 allowance for Lick products
• Private pension scheme
• Generous Primary and Secondary Caregiver Leave allowances
• Living Wage Foundation accredited employer - we pay at least the London Living Wage to all team members regardless of living and working location
• Monthly Deep Dive sessions from your fellow teammates; these sessions aim to get the wider company up to speed on a particular project or topic
• The Lick Impact Award a monthly team-led initiative recognises individuals for their hard work and amazing attitudes
• Lots of amazing opportunities to get to know other members of the team at different team events and to have an impact on our culture through our Lick Belonging Group and beyond
• Contribute to building a culture where well being is part of how we do things & not just a bonus and first-hand experience of being part of and growing with a fast-moving and ambitious company
• You are hopefully reading this and thinking I cant wait to be part of the team that makes this even better as the company grows ;)
  
  Lick is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race religion colour national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview please email us at
  

As this role is based in London UK candidates must have the right to live and work in the UK. Candidates without these rights will not be considered.

Required Experience:

Manager