Associate International Student Recruiter and Advisor, Campus Recruitment

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Job Profile

Job Title

Department

Compensation Range

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge qualifications and experience for the the normal course employees will be hired transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research innovation and learning for all faculty staff and students. Our commitment to employment equity helps achieve inclusion and fairness brings rich diversity to UBC as a workplace and creates the necessary conditions for a rewarding career.

Job Summary

This position within the International Student Initiative (ISI) is integral to the achievement of

the Universitys international undergraduate enrolment goals. With direction this position will

plan coordinate and implement a variety of effective and innovative on-campus recruiting and

prospective student advising services and programs for international students their parents

and counselors visiting UBCs Okanagan campus liaising closely in this regard with the Campus

Tour Program managed by the International Student Initiative on the Vancouver campus and by

Student Recruitment and Advising (SRA) on the Okanagan campus. Regularly gives

presentations and undertakes group and one-on-one advising to this effect.

Provides effective recruiting and advising services to international students and Canadian

students schooled outside of Canada as well as international students schooled within

Canadian colleges and high schools in support of the International Student Initiatives

enterprise-wide mandate to meet the Faculties international enrolment targets in

undergraduate programs as well as in select other programs that have been identified as

strategic initiatives for the University.

Organizational Status

Reports to the Manager International Recruitment UBC Okanagan on a strategic and

operational basis. Works closely and collaboratively with other ISI staff and in particular the

recruiting teams on both the Vancouver and Okanagan campuses; Student Recruitment &

Advising (domestic) staff; Staff in the Recruitment Marketing and Prospective Student

Engagement; other units in Enrolment Services particularly International Admissions Staff

within the Global Engagement Office Faculties and liaises closely with the Campus Tour

Program managed by the International Student Initiative on the Vancouver campus and by

Student Recruitment and Advising (SRA) on the Okanagan campus. This position supervises

student staff works collaboratively with fellow International Student Recruiter Advisors and

provides supervision to volunteers and student staff on a number of projects and events.

Work Performed

Campus Recruitment Programming

Develops and supports campus-based and virtual programs to encourage more prospective

international students their parents and counselors to visit the UBC campuses and UBCs

Okanagan campus in particular. Examples may include but are not limited to customized

campus tours UBC sponsored trips for international student groups and/or counselors

recruitment competitions etc.

Supports innovative responsive and professional Campus Recruitment programs that

meet the needs of prospective international students their families counsellors

Educational Agents/Third Party Recriutment Agencies and other visitors to the

Okanagan campus. Campus Recruitment efforts physically take place on the Okanagan

campus and as well as virtually to a global audience.

Coordinates the design and delivery of special purpose tours and Campus Recruitment

programs for targeted groups of prospective international students and their families

international guidance counsellors and others working with international students.

Under the direction of the Manager works with the Student Recruitment and Advising

(SRA) team in regards to the Okanagan Campus Tour this capacity works

collaboratively with the Manager Campus Tours (SRA) on campus tour scheduling

student hiring and training and campus tour program development.

Assist the Manager in developing an annual budget for Campus Recruitment

programming. Under the direction of the Manager tracks and reconciles expenses

associated with campus events and reports variances to the Manager.

Supports the planning organizing and conducting of special events such as Applicant

Information Sessions International Peer Outreach or other types of yield tactics on

campus or virtually targeting newly-admitted international students.

Liaises closely with SRA on joint events where there is likely to be a critical mass of

international students participating in the event.

Recruits selects trains and schedules a corps of dedicated student staff and volunteers

to support Campus Recruitment activities that highlight the international student

experience. Adheres to principles of student engagement and nurtures student

leadership opportunities with volunteer or paid programs.

Collects and maintains data on the origin of on-campus event participants tracking and

assessing patterns of participation designing and delivering other assessment tools to

solicit feedback from event participants to determine levels of satisfaction and overall

effectiveness of program in meeting recruitment goals; writes reports and makes

recommendations for changes and improvements to the ISI UBCO leadership team.

Must be able to work evenings and weekends in execution of campus tours and campus

recruitment programs as well as the training of student employees when needed.

Works closely with the Recruitment Marketing and Prospective Student Engagement

team and Student Recruitment and Advising (domestic recruitment) to collaborate on

the develop an innovative multi-media presentation for use in the campus tour

programs. Works with ISI Okanagan team and ISI Vancouver On Campus Team to

develop web-based virtual campus events for prospective students in the US or overseas and other communication products to promote campus tours and campus

recruitment activities.

Performs recruiting and advising services by:

Provides international students with a preliminary evaluation of their admissibility to

their choice of program and conducts follow-up as appropriate.

Participates in the planning and provision of transition support services for newly

admitted international students including providing students with registration support

and advising on course selection housing applications and other matters pertaining to

their transition to UBC Okanagan. Liaises with the Central Academic Advising Office

Global Engagement Office and with the Student Experience Office in providing this

transitional support.

Provides information on housing and other student services available to international

students at UBC.

Prepares and delivers effective presentations to groups large and small proficiently

using multi-media materials and other collateral to support public presentations.

Plans and delivers effective group advising sessions in a variety of settings.

Recruitment and Advising Services

Prepares and delivers effective presentations to groups large and small proficiently

using multi-media materials and other collateral to support public presentations. Plans

and delivers effective group advising sessions in a variety of settings focusing on

studying at UBC in particular but may also present more generally about studying in

Canada.

Advises prospective international students school counselors and others on current

academic program opportunities at the University on admission requirements

prerequisite studies required for certain programs English language proficiency

requirements international student tuition fees and refers to dedicataed UBC staff who

advise on Canadian study permit requirements. Provides information on housing and

other student services available to international students at UBC. Advising takes place

predominately on campus with individual students and their parents visiting the UBC

campus. Advising also takes place through telephone electronic mail and web-based

correspondence with students their families and counselors. Exercises cross-cultural

sensitivity and intercultural skills when advising prospective students with different

linguistic and cultural backgrounds.

Applies in-depth knowledge and understanding of complex requirements and

admissions policies as well as knowledge of foreign credentials international

documentation and different countries educational systems in responding

appropriately to inquiries. Provides students seeking admission to the University with

preliminary advice on the likely admissibility or non-admissibility to their choice of

program based on the students current level of schooling and course work. Dealing

with the latter requires tact cultural sensitivity and discretion and includes offering

students who do not currently meet UBC admission criteria advice on what they can do to prepare themselves academically for future admission to the University. Conducts

follow-up on prospective international students as appropriate.

Conducts a preliminary assessment of an applicants English language proficiency on the

basis of the applicants background and advises applicants on all of the acceptable ways

to demonstrate their English language proficiency for admission to UBC. Requires

knowledge of international English language proficiency tests and the minimum test

scores acceptable to UBC.

Participates in the planning and provision of pre-arrival on-arrival and other transition

support services for newly admitted international students including housing

applications and other matters pertaining to their transition to UBC. Liaises with the

faculties and with advisors within units of AVP Students in providing this transitional

support.

Provides input and feedback to the Recruitment Marketing and Prospective Student

Engagement (RMPSE) team in the development of promotional print and multimedia

materials used for recruitment and advising purposes and engages students in various

social media platforms with direction from the RMPSE team.

Participates in interactive on-line sessions and other types of virtual meetings with

prospective students applicants and newly admitted students to encourage their

interest in UBC.

May conduct visits to international secondary schools and colleges to meet with

counselors and advise prospective undergraduate students. May involve meeting with

prospective visiting students or students intending to transfer to UBC from other post-

secondary institutions. Conducts international recruiting and advising activities in a

well-organized and professional manner. Exercises initiative diplomacy tact

resourcefulness and sound judgment when representing the University particularly in

settings that are distant from UBC.

Works proficiently with the Student Information System the Client Relationship

Management system and other data management systems to obtain information on the

status of a students inquiry or application for advising purposes.

May participate in the hiring training and supervision of student staff clerical support

staff and of associate recruiter/advisors (entry level positions). May assist in the

training of other new International Student Recruiter/Advisors who join the regional

team.

Undertakes other recruitment advising and program development activities as

required in keeping with the terms of the position. May represent the unit on cross-unit

projects or on other University committees as assigned.

Adheres to UBCs policies particularly UBCs Travel Policy and policies on safeguarding

security of data and electronic devices; adheres to Freedom of Information and Privacy

policies with regard to student advising. Exercises sound judgment and follows

departmental protocols for travel safety and communication with the home office when

abroad and stewards the Universitys property and resources responsibly in carrying

out recruitment and advising services when at home and on overseas assignments.

As an ISI team member

• Models commitment a valuing of diversity respect for others and the work;

• Carries out all work duties in an exceedingly professional and ambassadorial manner;

• Contributes to a culture that supports innovation and that identifies new programs and initiatives that will move the university forward towards achieving its international enrolment goals.

• Contributes to a team culture that supports integration and collaboration across all of ISIs functional teams;

• Contributes to a team environment that celebrates diversity champions equity builds on strengths found in differences and seeks personal growth in these areas.

Consequence of Error/Judgement

This position is responsible for providing effective recruitment services and delivering accurate

information about degree programs and admission to the Universitys undergraduate faculties.

The dissemination of inaccurate information exercise of poor judgment without due tact and

sensitivity would result in the loss of confidence in UBC by the student the students parents

and school counselors and could jeopardize the schools relationship with UBC. Poor

performance in carrying out recruitment and advising services would damage the Universitys

reputation abroad and at home. Advising overseas students counselors and others incorrectly

could have serious and costly consequences for the prospective student. Inability to plan and

carry out costly activities in a well-organized and professional manner could result in lost

opportunities and cost overruns. Poor performance would reflect negatively not only on the ISI

but on the University as a whole and would deter international students from choosing UBC

thus jeopardizing the Universitys ability to meet its international student enrolment objectives.

Supervision Received

Works independently without direct supervision but within established guidelines in close

consultation with the Manager International Recruitment UBC Okanagan. Works closely and

cooperatively with the other recruiter/advisors assigned to the team as well as with other staff

in the ISI SRA and Enrolment Services and within the University to meet the goals and

objectives of the International Student Initiative. Position is subject to annual performance

reviews.

Supervision Given

Participates in the hiring training and supervision of student clerical and event staff. May assist

in the training of other new Associate International Student Recruiter/Advisors who join the

team.

Minimum Qualifications

• Undergraduate degree in a relevant discipline. Minimum of one to two years of related experience or equivalent combination of education and experiences.

• Willingness to respect diverse perspectives including perspectives that are potentially in conflict with ones own.

• Demonstrates a commitment to enhancing ones own awareness knowledge and skills related to equity diversity and inclusion.

- Willingness to respect diverse perspectives including perspectives in conflict with ones own
- Demonstrates a commitment to enhancing ones own awareness knowledge and skills related to equity diversity and inclusion

Preferred Qualifications

Education/Work Experience

• Knowledge of University admission criteria services and resources for international students.

• Knowledge of major secondary educational systems would be an asset including provinces in Canada British patterned US IB and other systems.

• Lived international experience preferred.

• Experience in event planning preferred.

• Experience using UBCs in-house Student Information System or experience using similar management information systems.

Performance competencies and criteria:

• Demonstrated ability to communicate effectively orally and in writing.

• Demonstrated ability to perform effectively in public-speaking roles.

• Demonstrated ability to plan and implement events with attention to the myriad details for effective programming.

• Demonstrated ability to work effectively as a member of a team.

• Ability to take initiative and exercise resourcefulness.

• Excellent interpersonal and diplomacy skills as well as strong intercultural communication skills.

• Ability to employ tact and diplomacy in all interactions.

• Demonstrated ability to effectively communicate and interact with empathy understanding and respect of diverse and divergent perspectives and behaviours.

• Nuanced appreciation of how historic forms of prejudice and oppression racism sexism colonialism etc. shape the everyday experiences of people in workplaces as well as students in learning environments.

• Excellent interpersonal skills and ability to navigate difficult and complex conversations with students faculty and staff.

• Ability to collaborate across difference and work through conflict.

• Actively seeks to understand the climate of reconciliation in Canada and at UBC and its relationship with UBCs commitment to inclusion.

• Ability to respect and advocate for diverse perspectives including perspectives in conflict with ones own.

• Proficiency in at least one language in addition to English.

• Proficiency in using Microsoft Word Excel Outlook and other standard office software required.

• Ability to work some early mornings evenings and weekends.

• Possession of a valid BC Drivers License.

• Ability to travel in Canada the US or internationally if required.

Location:

Based at UBC Okanagan Campus with some hybrid work opportunity.