Senior Creative Project Manager

Overview

ntegrity is a full-service agency with 95% not-for-profit clients. Our mission is to help good grow. Our clients look to us to give them direction on how to grow their results grow their teams capabilities and in turn grow their impact on the world. Were building a diverse and inclusive team and we actively encourage applications from all backgrounds. We value your unique perspectives and experiences and are committed to creating a culturally safe workplace where everyone can thrive. To learn more about ntegrity and the team click here!

What You Will Be Doing:

Were looking for a Senior Creative Project Manager who can confidently straddle delivery operations and strong account leadership. As the central point for project planning and a key client partner youll ensure we deliver on our commitments navigate interdependencies and build enduring trust with a major client account. You naturally lean into the details responsible for resourcing production workflows reporting and commercials - while maintaining a clear view of the bigger picture.

Your communication style goes beyond status updates: you create a sense of partnership influence decision-making and build alignment across multiple departments and stakeholder groups. You bring a calm structured presence to high-pressure demands using your foresight and experience to create clarity for both clients and internal teams.

With significant experience in agency environments you have extensive examples of leading creative or production work across highly complex accounts - balancing BAU with multiple integrated campaigns running simultaneously.

This role suits someone who blends long-term client and project planning with hands-on operational problem-solving; someone who can lead complex delivery functions elevate team capability and unlock efficiencies across multiple workstreams.

Below are the four interconnected areas of the role:

Client Leadership & Communication

• Act as a strategic partner to clients leading purposeful transparent communication at every stage of delivery. Provide clear guidance on progress risks and decisions anticipate their needs and nurture trust. Build relationships beyond the screen; meeting face-to-face and spending time on client premises when needed to deepen understanding and strengthen long-term value.

Project Management

• Set projects up for success from day one. Build projects in our project management tool Kantata organise assets schedule kick-offs and WIPs and maintain complete visibility over timelines risks and deliverables. Ensure project health is consistently monitored documented and proactively managed.

Commercial Management & Reporting

• Define billing milestones oversee invoicing progress and keep clients updated on budget status. Plan and prioritise work to stay within scope while maintaining high-quality delivery. Anticipate financial risks early and address them before they escalate.

Resource Management & Planning

• Keep resourcing accurate and up to date in our project management tool Kantata. Maintain schedules forecast upcoming needs and communicate changes quickly to all stakeholders. Spot risks in capacity or skills early and help plan solutions that support smooth sustainable delivery.

What We Need You To Have:

• 10 years of project and delivery experience in a digital or creative agency managing complex multi-stakeholder work.

• Proven client leadership capability - able to guide senior stakeholders set clear expectations and communicate confidently under pressure.

• Demonstrated experience managing end-to-end delivery across multiple concurrent projects including setup WIPs risk management and reporting.

• Strong ability to interpret scopes budgets and commercial requirements.

• Experience with resource planning and forecasting ideally using tools like Kantata Float or similar project/resource management platforms.

• Comfortable making decisions in ambiguous or fast-moving environments with a knack for solving problems before they escalate.

This Role Wont be a Good Fit If:

• You prefer a slow or predictable workload - this role requires navigating fast-moving projects shifting priorities and complex stakeholder needs.

• Youre uncomfortable leading clients or pushing back diplomatically when timelines scope or expectations need to be reset.

• You lean heavily toward coordination rather than owning decisions solving problems and driving delivery.

• You need rigid structure or fixed routines to do your best work - this role requires flexibility adaptability and the ability to shift gears quickly as priorities evolve.

Why Work at ntegrity

Help good grow.
We partner only with organisations creating real impact - think Beyond Blue Vision Australia and The Salvation Army. As a B Corp we choose purpose over profit and stand by our word.

Embrace meaningful challenges.
Our work is complex rewarding and genuinely life-changing. Youll join a team that leans into problems with curiosity practicality and heart - and finds creative ways forward.

Work with people who care.
Were collaborative honest and generous with praise. We listen deeply support each other through pressure and celebrate wins big and small.

Partner with clients youll love.
Theyre kind mission-driven and committed to long-term impact. We work with them not for them - building trust through transparency and shared ambition.

Grow fast - and help others grow too.
With 30% annual growth and 95% client retention were scaling with intention. Youll get personalised development real L&D investment and space to learn experiment and lead.

Be supported as a whole human.
We take wellbeing seriously. Flexibility healthy boundaries and care for one another are non-negotiable - late nights arent the culture here.

Benefits that matter.
Remote and flexible work upfront sick leave preventive health support dedicated L&D funding and in-person strategy weeks to reconnect and recharge.

Ready to join the team Apply now!

ntegrity is committed to providing equal employment opportunities for all employees and applicants. We do not tolerate discrimination or harassment of any kind including on the basis of race colour religion gender sexual orientation gender identity or expression age disability marital or family status pregnancy breastfeeding national or ethnic origin or any other attribute protected under Australian law.

This commitment applies to every stage of employment at ntegrity; from recruitment and hiring through to development promotion compensation training and all other workplace practices.

Required Experience:

Senior IC