To support in maintaining stability availability and reliability of services and applications by facilitating various Service Management processes and associated activities. Responsible for ensuring that all existing and any new channels are working properly as per specification provides prompt and professional developer support for the channels services and processes they support.
- End to End development of required in-house applications that can enhance channel productivity stability and improve processes. Provision of second level support to end-users for channels faults referred from the Help desk
- Producing clean efficient code based on specifications Testing and deploying programs and systems and fixing and improving existing channels software.
- Responsible for coordinating business support in-country resolving business related significant issues to achieve the stated business objectives.
- Testing and deploying programs and systems. Fixing and improving existing channels software
- Adheres to bank Group Engineering standards and procedures in performing duties.
- Work with developers to support design develop customer facing applications. Integrate software components and third-party programs. Troubleshoot debug and upgrade existing software
- Coordinate with all stakeholders in the Bank; Finance Credit Business PBB/CIB branches Operations and its other support functions BFC IBC GMO as well as the regulatory Authority Bank Of Uganda BOU to ensure smooth operation of peripheral interfaces.
Qualifications :
- BSc/BA in Computer Science Engineering or a related field
- Unix & Windows operating systems
- Database Management and SQL
- Understanding of the Banks systems processes procedures and data.
- Understanding the basics of team dynamics and participation in developing and maintaining a team culture. Familiarity with Agile development methodologies is added advantage.
- Knowledge of coding languages (e.g. C# Java JavaScript PHP Python)
- Experience with databases (MySQL Oracle MSSQL PostgresDB) and Object-Relational Mapping (ORM) frameworks
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Things
- Developing Expertise
- Documenting Facts
- Establishing Rapport
- Interpreting Data
- Managing Tasks
- Meeting Timescales
- Producing Output
- Taking Action
- Upholding Standards
Technical Competencies:
- Application Knowledge for Support
- Application Support
- Data Analysis and Inference
- Documenting
- Risk Management
- Service Level Management
- Stakeholder Management (IT)
Remote Work :
No
Employment Type :
Full-time
To support in maintaining stability availability and reliability of services and applications by facilitating various Service Management processes and associated activities. Responsible for ensuring that all existing and any new channels are working properly as per specification provides prompt and ...
To support in maintaining stability availability and reliability of services and applications by facilitating various Service Management processes and associated activities. Responsible for ensuring that all existing and any new channels are working properly as per specification provides prompt and professional developer support for the channels services and processes they support.
- End to End development of required in-house applications that can enhance channel productivity stability and improve processes. Provision of second level support to end-users for channels faults referred from the Help desk
- Producing clean efficient code based on specifications Testing and deploying programs and systems and fixing and improving existing channels software.
- Responsible for coordinating business support in-country resolving business related significant issues to achieve the stated business objectives.
- Testing and deploying programs and systems. Fixing and improving existing channels software
- Adheres to bank Group Engineering standards and procedures in performing duties.
- Work with developers to support design develop customer facing applications. Integrate software components and third-party programs. Troubleshoot debug and upgrade existing software
- Coordinate with all stakeholders in the Bank; Finance Credit Business PBB/CIB branches Operations and its other support functions BFC IBC GMO as well as the regulatory Authority Bank Of Uganda BOU to ensure smooth operation of peripheral interfaces.
Qualifications :
- BSc/BA in Computer Science Engineering or a related field
- Unix & Windows operating systems
- Database Management and SQL
- Understanding of the Banks systems processes procedures and data.
- Understanding the basics of team dynamics and participation in developing and maintaining a team culture. Familiarity with Agile development methodologies is added advantage.
- Knowledge of coding languages (e.g. C# Java JavaScript PHP Python)
- Experience with databases (MySQL Oracle MSSQL PostgresDB) and Object-Relational Mapping (ORM) frameworks
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Things
- Developing Expertise
- Documenting Facts
- Establishing Rapport
- Interpreting Data
- Managing Tasks
- Meeting Timescales
- Producing Output
- Taking Action
- Upholding Standards
Technical Competencies:
- Application Knowledge for Support
- Application Support
- Data Analysis and Inference
- Documenting
- Risk Management
- Service Level Management
- Stakeholder Management (IT)
Remote Work :
No
Employment Type :
Full-time
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