As the Sales Advisor you are the friendly face that greet our customers and embody the heart of our brand.
Youll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk fitting rooms and throughout the shop floor youll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries replenishing stock and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm youll guide our customers through their journey offering genuine assistance and proactive service to uplift and inspire. Together in collaboration with your team youll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have theyre not mandatory.
Qualifications :
Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
Action-oriented: Proactive and driven to take initiative and get things done with quality.
Strong communicator: You have a genuine interest in people communicate clearly and actively listen to understand others perspectives and needs.
Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
Brand enthusiast: You have a real passion for our brand and collection and love sharing that enthusiasm with customers.
Schedule flexibility: Willing and able to work varied hours including evenings and weekends.
Estonian language on at least B1 level English would be an asset
Preferable but not mandatory
Understanding of store operations & customer service skills from previous retail experience
Confident in offering customers advice on fashion trends materials sizing etc.
Additional Information :
This is apart-time position with a contract of 20 hours a week
Compensation: 6.8 euros per hour gross
Closing Date: 31/12/2025
Were committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team youll enjoy a 25% staff discount across all H&M Group brandsavailable both in-store and online. Additionally every employee is included in our H&M Incentive Program (HIP) designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.
In addition to this Estonia-based colleagues also receive:
Continuous training and development
Sporting benefit-Stebby (30 per month)
Flexible working schedule
Inclusion & Diversity
At H&M Group we are committed to fostering inclusive diverse and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds perspectives and experiences. This diversity enhances our ability to solve problems creatively expand our thinking and build meaningful connections with colleagues and customers around the world. Thats why we consider all dimensions of diversity throughout our recruitment processensuring our workforce reflects the richness of the communities we serve.
Remote Work :
No
Employment Type :
Part-time
H&M, as a fashion brand, offers the latest styles and inspirationsfrom trendy pieces and unique collaborations with designers to wardrobe essentials at affordable prices. Our business concept is to deliver fashion and quality at the best price, sustainably. To learn more about H&M, ... View more