Service Manager

Manchester - UK

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Who are we

Newmedica are one of the leading providers of NHS ophthalmology services in England providing outpatients appointments diagnostictestingand eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country.

We are thrilled to say that following an independently conducted survey of Newmedica colleaguesto tell us whatitslike to work here we have been certified as a Great Place to Work for thethird yearrunning.The feedback has directly contributed to Newmedica being listed among the UKs top 50 Best Workplaces for 2025.

Role overview

We are looking for aService Managerto join ourclinicinManchester. This will be 40 hours over 5 days per week including cover on weekends on a rota basis.

The Service Manager is an essential role within the service leadership team reporting to the Operational Director. The roleis responsible forthe day-to-day management and operational delivery of high-quality ophthalmology services at the site.

Youll be leading on service improvementand its a varied role youll be setting and monitoringutilisationand capacity targets managingthepatient feedbackprocess working towards KPIs liaising with contacts across the Support Office teams and with external suppliersand managing your team amongst a myriad of other tasks that make up a working day in a busy clinical service.

What skills and experience do I need

Werelooking for someone withpreviousoperational management experience ideally gained in a healthcare setting NHS or independent provider.Youllhave a sound commercialacumenworking closely with the Operational Directortoidentifynew serviceopportunities.

Youllhave managed a team and will bewell versed inleading and engaging your peopleinspiring them along the journey with you.

Youllhave demonstrable experience of working in a fast paced and target drivenenvironment andideallywill have experience of working in a regulated sector and understandbroad governancerequirements. It would beadvantageousof you have working knowledge of CQC requirements.

Youllpossessgreat stakeholder managementskillsandyoullhave the ability to flex your communication style to suit different audiences from patients to yourteam and from Clinical Directors toexternal organisations.

Youllbe an ace at time management and will be able to juggle priorities we work inafast-pacedenvironmentand things can changethroughoutthedaysoyoullbe able to react in the moment and make thesoundbusinessdecisions.

Andyoullbe tech savvy comfortable with working on a variety of IT systems and able topick up new systems andprogrammes confidentlyand with ease.

In summarywerelooking for a well-rounded operational manager happyand able toturn your hand toa wide array oftasksevery day!

Whatwereoffering

A salary ofupto 50000 depending upon experience

25 days annual leave plus bank holidaysplus 1 day birthday leave

A company pension scheme

Enhanced maternity leave

Access to a range of benefits including free eye tests discounted or free glasses death in service cover free access to Headspaceand blue light scheme

An environmentwhereyourlearning and development is supported through a range of various learning tools and courses.

Working with a friendly multi-disciplinary team passionate about improving the lives of our patients

Please note that we use video interviews as part of our recruitment process. If you are shortlisted you will be asked to complete a short video interview as the next stage of the process.#

If you would like an informal chat about the opportunity or to request a job description please contact

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in theUKand an enhanced Disclosure and Barring Service check will be necessaryin the event ofa successful application which we will pay for.

At Newmedica we actively promote diversity and equal opportunities and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people irrespective of gender age disability sexual orientation race language religion ethnic or social origin.

Required Experience:

Manager

Who are weNewmedica are one of the leading providers of NHS ophthalmology services in England providing outpatients appointments diagnostictestingand eye surgery. We aim to change lives through better sight and eye health.We care for thousands of NHS and private patients a year in our specialist eye...