Clinic Manager

The Clinic Manager is a clinical leader responsible for supervising and supporting the daily activities of the clinic staff ensuring the delivery of high-quality patient-centered care. This role supports workflow optimization staff development and management of clinical services while fostering a collaborative team environment. The Clinic Manager acts as a bridge between the clinical staff and clinic leadership to maintain continuity compliance and operational excellence.

Essential Duties and Responsibilities

Supervision/Coordination

• Supervise clinical support staff including CASs CNAs CMAs LPNs RNs Monitor Techs and Scribes.
• Create weekly clinic team schedules ensures adequate late-night staffing coverage.
• Manage and approve employee PTO requests and monitor employee timekeeping through Paylocity.
• Coordinate daily staffing needs and make coverage decisions based on clinical volumes and team member availability.
• Evaluate performance of team members and conduct personnel counseling as necessary.
• Coordinates and administers internal team member vaccinations as required by company policy and state regulations; Submits appropriate documentation to Human Resources and Valley Health.
• Create monthly clinical huddle agenda in collaboration with department leaders leads monthly clinical huddles and meetings focused on teamwork goals and continuous improvement.
• Participate in interviewing onboarding orientation and mentoring of newly hired clinical team members.

Patient Experience

• Create a patient-first culture by promoting outstanding customer service at all levels of clinical staff.
• Ensure the clinical intake process includes accurate collection and documentation of quality data by the clinical team for every patient.

Strategy Vision and Team Cohesion

• Conduct annual performance evaluations and job responsibility competency signoffs for clinical team members.
• Foster collaborative communication with physicians and support a team-based approach to achieve practice success.
• Act as a strategic thinker; regularly evaluates clinic processes proposes new initiatives and oversees their successful implementation.
• Collaborate with the Clinic Director to support new program implementation clinical audits and process updates.
• Lead efforts to identify and implement strategies that improve employee morale accountability and individual engagement.

Clinical Knowledge Compliance and Training

• Conduct and monitor monthly prescription drug reports.
• Serve as an Epic super user and provide EMR training and support to staff.
• Ensure all clinical protocols and documentation standards are met and maintained.
• Act as a liaison for interdepartmental communication and clinical coordination.
• Identify clinical knowledge or performance gaps and collaborate with the Clinic Director to create and implement appropriate training programs.
• Oversee and participate in training for onboarding new hires and preceptors.
• Conducts weekly check-ins and skill competency verifications with new hires.
• Serve as a certified BLS instructor (must have or be able to obtain BLS Instructor certification within three (3) months of hire) and assist with the facilitation of BLS certification classes for staff.
• Ensure patient safety standards are upheld by clinic staff; conduct Mock Codes and Emergency Response Training on a semi-annual basis.

Benefits

At Winchester Cardiology and Vascular Medicine we value our employees and offer a comprehensive benefits package designed to support your well-being work-life balance and financial future. Our benefits include:

• Affordable Health Coverage Choose from medical dental and vision insurance plans with low premiums. We also offer medical insurance options at no cost to the employee.
• Generous Paid Time Off (PTO) Accrue 3 weeks of PTO per year.
• Paid Holidays & Extra Time Off Receive 7 paid holidays and 2 additional half-days.
• 401(k) Retirement Plan Receive an annual 3% employer contribution to your 401(k) regardless of whether you contribute.
• Exclusive Employee Perks Program Access savings on thousands of items including concert tickets amusement parks travel retail discounts and more!
• Supplemental Health Coverage Additional coverage options are available to customize your benefits package and provide extra financial protection.

Qualifications

• Associates or Bachelors degree in Nursing required. (Bachelors degree in Nursing preferred)
• Active RN license in Virginia required.
• Minimum of three (3) years of clinical experience in a healthcare or ambulatory clinic setting.
• BLS Certified or ability to obtain certification within three (3) months of hire.
• ACLS Certified or ability to obtain certification within six (6) months of hire.
• Experience with employee training policy and procedure development and business process improvement preferred.
• Experience with template building and scheduling processes preferred.
• Previous experience in a supervisory or leadership role preferred.
• Strong leadership organizational and communication skills.
• Strong knowledge of Microsoft Office Suite office equipment EMR systems (EPIC preferred) and scheduling tools.
• Comfortable with the use of EKG equipment and interpretation sphygmomanometer and other basic clinical assessment tools.
• Ability to lift and carry up to 50 pounds.

All employees of Winchester Cardiology and Vascular Medicine P.C. are required to comply with company protocols regarding COVID-19 and other infectious diseases. This includes adherence to vaccination policies safety measures and any additional health protocols established to protect the well-being of patients staff and the community.

At Winchester Cardiology we are committed to maintaining a diverse and inclusive workplace where all employees are treated with respect. We are an Equal Opportunity Employer and consider all applicants without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected by line with this commitment we provide reasonable accommodations for individuals with disabilities to ensure equal opportunity in the application and interview process. Please contact us at to request an accommodation.