Events & Partnership Account Manager

The Events & Partnerships Manager is responsible for overseeing the full lifecycle of all events retreatments and partner activations at The Classowning project management from pre-production and logistics to onsite execution and thoughtful post-event wrap. This role ensures every experience whether intimate or large-scale reflects the aesthetic emotional resonance and operational excellence of The Class and is aligned to the goals and standards of our world class partners.

In addition to leading events this role also owns the internal  project management for brand partnership  and retail deliverables working hand in hand with  cross-functional teams across  digital marketing creative and studios to ensure all stakeholders are informed projects are delivered smoothly and internal communication is clear.. 

This is a highly collaborative operational and hands-on role for someone who thrives in fast-moving environments possesses exceptional project management skills and is energized by crafting meaningful experiences for a passionate community of students Teachers facilitators and thought leaders.

Reporting to the SVP of Global Partnerships the Events & Partnerships Account Manager will play a crucial role in bringing The Classs brand to life through curated collaborations and experiential activations. 

Key Responsibilities

Event Production & Management

• Lead end-to-end planning and on-site execution for all Class events including sponsored Classes retreats pop-ups residencies and festivals

• Build and manage event timelines budgets production documents vendor lists and run-of-shows.

• Coordinate talent vendors internal teams and onsite staff to ensure smooth execution.

• Guide onsite production including setup flow technical needs sound lighting guest experience and breakdown.

• Maintain and evolve event processes templates checklists and production systems.

• Manage all internal communications timelines and resource dependencies working closely with the marketing creative digital and studio teams. 

Partnership Management:

• Support and manage strategic brand partnerships that align with The Classs mission and growth objectives.

• Act as the first line of intake for partnership inquiries by managing the partnerships inbox reviewing incoming emails tracking opportunities and routing requests appropriately.

• Vet new partnership opportunities through initial research exploratory calls and internal alignmentassessing brand fit feasibility and value for The Class.

• Assist in preparing partnership overviews pitch materials decks and mood boards as needed.

• Develop and maintain strong relationships with partners to ensure seamless collaboration and execution of co-branded initiatives.

• Track and manage deliverables to ensure contractual commitments are met on time and at a high standard and ensure all activations are executed to the highest standard and deliver measurable impact.

• Oversee invoicing and administrative needs for select partnerships including generating invoices monitoring payment status and maintaining accurate documentation.

• Partner with internal team members across marketing product experience and studio to ensure that project deliverables are properly communicated resourced and delivered aligned to the timelines and expectations of the partnerships.

• Build and maintain shared organizational systems for partnership contacts opportunities timelines and deliverables to ensure all stakeholders internal and external are aligned and informed.

Brand Storytelling & Amplification:

• Work closely with the creative and marketing teams to ensure partnerships and events are effectively promoted across all channels.

• Identify innovative ways to integrate partners into The Classs brand ecosystem enhancing both brand equity and revenue opportunities.

• Analyze performance metrics to assess impact and continuously refine strategy.

Ecommerce:

• Manage the e-commerce Open-to-Buy (OTB) supporting inventory planning and forecasting in line with revenue and margin targets

• Own backend Shopify operations including product setup pricing inventory accuracy collections and launch execution

• Partner with the 3PL to oversee inbound inventory order fulfillment shipping performance and issue resolution

• Manage e-commerce customer service ensuring a timely thoughtful and on-brand post-purchase experience

• Track and report on core e-commerce KPIs flagging risks and opportunities related to sell-through inventory health and operations

• Support ideation and product development for Class-branded merchandise collaborating cross-functionally to bring products from concept through launch with e-commerce readiness in mind

Qualifications :

Who You Are:

• Highly organized and detail-oriented with a track record of managing multiple projects and deadlines.

• Strong relationship builder with experience negotiating and managing partnerships.

• Creative thinker who can bring fresh ideas to brand activations and experiences.

• Self-starter who thrives in a fast-paced collaborative environment.

• Collaborative adaptable and highly resourcefulcomfortable navigating ambiguity and solving problems on the fly.

• Energized by being on the ground willing and able to travel regularly to support events residencies and partner experiences.

• Passionate about The Classs mission and eager to contribute to a growing dynamic brand.

What youve done: 

• 3 years of experience managing complex projects or accounts within events partnerships hospitality wellness retail or a related field

• Led end-to-end execution of events activations or experiential programs balancing multiple stakeholders timelines and moving parts

• Served as a primary point of contact for partners clients or collaboratorsensuring clear communication follow-through and strong working relationships

• Supported cross-functional teams (marketing creative operations talent) to bring concepts from planning through execution

• Experience creating thoughtful high-touch guest or customer experiences that reflect a strong brand point of view

Additional Information :

Location

This role is based in NYC and requires quarterly travel domestically and globally.
 

Why Join Us
 

At The Class we believe in fostering a culture of connection creativity and growth. As Events Partnership Manager youll have the opportunity to work with a passionate team shape the future of a growing brand and create experiences that leave a lasting impact. If youre ready to bring your expertise and energy to The Class wed love to hear from you.

Compensation & Benefits

The approximate salary range for this full-time salaried position is $75000 - $95000 plus benefits. The exact salary offered may vary based on job-related factors that are unique to each candidate including but not limited to: skill set experience education and training business needs and market demands. 

• Health dental vision benefits 

• 401K plan

• A free digital subscription studio attendance and employee discounts on all retail products and partner wellness perks

• Opportunities for growth within a mission-driven company

• Unlimited paid vacation policy

• A dynamic creative fun and kind work environment centered around the method 

Equal Opportunity Employment Statement:

The Class is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate based on race color religion age sex national origin disability genetic information protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Remote Work :

No

Employment Type :

Full-time