To manage the end to end value propositioning of Buildings claims by adhering to the standing procedures and audit requirements. To provide exceptional customer Service whilst maintaining an acceptable loss ratio and achieving budgeted average cost of claims.
To effectively and timeously deal with all building claims ensure that all received correspondence is actioned estimates are revised accordingly payments are effected recoveries are effected and the customers are proactively and consistently kept informed. Maintaining an effective diary system to ensure that matters are attended to within agreed or stipulated timeframes thus enabling effective customer service delivery. With little direct supervision liaise and interact with customers and other stakeholders.
Qualifications :
Type of Qualification: Diploma
Field of Study: NQF5 Short Term Insurance
Experience Required
Insurance
3-5 years solid technical understanding of Building policy wordings and claims.
Technical background on Building claims
Additional Information :
Behavioural Competencies:
- Articulating Information and Interpreting Data
- Developing Expertise
- Following Procedures
- Interacting with People
- Managing Tasks
- Meeting Timescales
- Providing Insights
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Client Knowledge
- Client Retention
- Client Servicing
- Client Value Propositions
- Insurance Principles
- Insurance Products & Services
- Risk Identification
Remote Work :
No
Employment Type :
Full-time
To manage the end to end value propositioning of Buildings claims by adhering to the standing procedures and audit requirements. To provide exceptional customer Service whilst maintaining an acceptable loss ratio and achieving budgeted average cost of claims.To effectively and timeously deal with al...
To manage the end to end value propositioning of Buildings claims by adhering to the standing procedures and audit requirements. To provide exceptional customer Service whilst maintaining an acceptable loss ratio and achieving budgeted average cost of claims.
To effectively and timeously deal with all building claims ensure that all received correspondence is actioned estimates are revised accordingly payments are effected recoveries are effected and the customers are proactively and consistently kept informed. Maintaining an effective diary system to ensure that matters are attended to within agreed or stipulated timeframes thus enabling effective customer service delivery. With little direct supervision liaise and interact with customers and other stakeholders.
Qualifications :
Type of Qualification: Diploma
Field of Study: NQF5 Short Term Insurance
Experience Required
Insurance
3-5 years solid technical understanding of Building policy wordings and claims.
Technical background on Building claims
Additional Information :
Behavioural Competencies:
- Articulating Information and Interpreting Data
- Developing Expertise
- Following Procedures
- Interacting with People
- Managing Tasks
- Meeting Timescales
- Providing Insights
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Client Knowledge
- Client Retention
- Client Servicing
- Client Value Propositions
- Insurance Principles
- Insurance Products & Services
- Risk Identification
Remote Work :
No
Employment Type :
Full-time
View more
View less