YourLiebherrCareer Sr. Coordinator Parts Sales
Share
Job Location:
Navi Mumbai - India
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Main activities and purpose of position: Sale of spare parts coordination of delivery and ensure the customer satisfaction in regards to spare parts business. To identify spare parts and deliver in time to customers
Responsibilities/Duties:
- Coordination and organisation of spare parts offers and orders within a market suitable time period ensuring customers satisfaction.
- Responsibility for the support of the service department and service engineers.
- Supporting the sales department in regards to spare parts .
- Responsibility for the XXX based spare part stock and dispatch area.
- Correspondence with LWN spare part managers .
- Handling of enquiries.
- Technical clarification in regards to spare parts and/or recommended spare parts lists and offers.
- Forwarding of service information
- Preparation of quotations and spare parts proposals.
- Pro-active offering of modification kits and exchange programs.
- Follow-up for quotations and evaluation of reasons for not received orders.
- Booking and invoicing of spare parts service and warranty orders and follow up.
- Requesting despatch information from customers.
- Despatch of orders in collaboration with LWN Spare Parts Manager.
- Forwarding of shipping documents to customers.
- Checking of sales invoices.
- Monitoring of debtors accounts and active collection of outstanding invoices together with XXX accounts department.
- Arranging and despatching of quality certificates.
- Processing of complaints regarding spare parts orders.
- Co-ordination of repairs
- Journal duty (availability as agreed)
- Turnover statistics
- Preparation of proposals for stock keeping.
- Working according to rules with internal software
- Preparation of customer data (enquiries orders) as required (like crane serial number deliver address checking of correct part numbers is part installed in relevant crane etc.) for Head of Customer Services.
Competences:
- Signing according to signature regulations
- Booking of spare part sale service and repair orders
- Issuing of spare part service and repair invoices
- Offering of parts and repairs based on internal quotations (offer for spares from LWN or repairs from LNS) offers or based on actual price lists and given payment terms.
Our Offer:
- Compensation at par with industry standards Coporate Health Insurance & term life insurance.
- Financial Stability annual reviews service awards & reward recognization career progression
- Join a dynamic and safety foucsed team
Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact Akshata Haldankar:
One Passion. Many Opportunities.
The company:
Liebherr India Private Limited with its main site in Mumbai was founded in 2006. It is responsible for sales and customer service of maritime cranes construction machines (earthmoving special deep foundation tower cranes and concrete technology) mining mobile and crawler cranes and material handling technology in India and some neighbouring countries.
Liebherr India Private Limited
Head Office
Unit A301- A305 3rd Level (5th Floor)
A Wing Tower 1 Seawoods Grand Central
Plot R-1 Sector - 40Nerul Node Seawoods
Navi Mumbai Maharashtra 400706.
Contact
Akshata Haldankar
Required Experience:
Senior IC
Key Skills
- IT Procurement
- Lifting Equipment
- Access Control
- Commerce
- Firewall
- Financial Planning
About Company
With more than 130 companies on all continents, the Liebherr Group has an international presence. In Australia, Liebherr's main office is in Adelaide.
