Agent Support Technique Avancé Technical Customer Support
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking Technical Customer Support Agents to assist users with system issues platform usage and technical troubleshooting. This role suits candidates with technical aptitude and customer-oriented professionalism.
Responsibilities
Diagnose and resolve technical problems
Guide users through solutions
Document incidents
Collaborate with technical teams
Support service optimization
Profile
Fluent French and English
Technical problem-solving skills
Customer service orientation
Strong communication abilities
What We Offer
Technical training
Stable employment
Career growth opportunities
International environment
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
