Job Title: SAM Specialist
Location: Chennai/Bengaluru/Pune
Experience Level: 3 to 5 years
Job Type: Full-Time
Experience Level: Mid-level
Role Summary:
We are seeking an experienced Software Asset Management professional with a strong background in SAM Process and Concepts including hands-on experience with ServiceNow SAM Pro Implementation. This role will be responsible for ensuring effective lifecycle management of Software assets license compliance optimization of software spend and process excellence.
Key Responsibilities:
Software Asset Management (SAM):
. Manage software discovery normalization and reconcile.
. Process incoming license requests by Validating user eligibility approval workflows and available license pool.
. Manage license removal and ensure application is removed from user/device.
. Track software usage entitlements and compliance across the organization.
. Prepare periodic BAU reports.
. Conduct license compliance audits for major vendors (Microsoft Adobe Autodesk Oracle IBM etc.).
. Implement software harvesting re-harvesting and license optimization strategies.
. Identify opportunities to reduce software costs and improve license utilization.
. Supported end-to-end implementation of ServiceNow SAM Pro for key publishers like Microsoft Adobe and Autodesk.
. Assist in configuring software models publisher packs normalization rules and entitlement mappings.
. Participates in loading and validating license entitlements contracts SKUs and product-use rights.
. Helps to configure and test reconciliation rules to calculate compliance positions.
. Contributed to building dashboards and reports for usage compliance and optimization.
. Manage integration between ServiceNow and Intune for software discovery installation and usage data.
Required Skills and Experience:
. 35 years of experience in Software Asset Management SAM.
. Hands-on expertise in ServiceNow SAM
. Strong understanding of ITAM frameworks
. Proficient in Excel reporting and data analysis.
. Experience with license management of top vendors: Microsoft Adobe Oracle etc.
. Familiarity with asset discovery tools (Intune SCCM JAMF Flexera etc.)
. Analytical thinking for identifying risks cost-saving opportunities and usage patterns.
. Good communication and documentation skills.
Certifications Preferred:
. ServiceNow SAM Specialist
. ITIL v4 Foundation
Soft Skills:
. Attention to detail and analytical thinking
. Proactive mindset to identify risks and savings
. Strong collaboration with IT Finance Procurement and Security teams
. Process-oriented and documentation-driven approach
. Ability to analyse data and create actionable insights.
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
IC
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more