End User Computing Engineer
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Job Location:
Denver, CO - USA
Monthly Salary:
$ 88800 - 137700
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
We are here for lifes journey.
Where is your life journey taking you
Being the heartbeat of Denver means our heart reflects something bigger than ourselves something that connects us all:
Humanity in action Triumph in hardship Transformation in health.
Department
Information TechnologyJob Summary
The End User Computing (EUC) Engineer is responsible for designing supporting maintaining and optimizing the hospitals end user computing environment to ensure clinicians staff and administrators have reliable and secure access to technology resources. This role provides advanced technical support for endpoint devices operating systems applications and mobility solutions with a strong focus on delivering a stable compliant and user-friendly experience in a healthcare setting. The Engineer partners closely with clinical and non-clinical teams to address technology needs troubleshoot complex issues and contribute to projects that enhance patient care through technology.
Essential Functions:
- Endpoint Deployment & Configuration
o Build configure and deploy desktops laptops tablets thin clients and mobile devices using enterprise imaging and management tools.
o Ensure devices meet hospital security compliance and operational standards prior to release. (15%) - Advanced Technical Support
o Provide Tier II/III support for escalated incidents service requests and problem management activities.
o Troubleshoot complex hardware software and peripheral issues in clinical and administrative environments.
o Partner with EUC Support and Help Desk teams to ensure resolution and knowledge transfer. (15%) - Systems & Application Management
o Administer and support Microsoft 365 Intune SCCM and other enterprise endpoint management solutions.
o Package test and deploy applications patches and updates to the endpoint environment.
o Maintain and optimize Group Policy Objects (GPOs) login scripts and device configurations. (15%) - Healthcare Technology Integration
o Support clinical workstations Workstations on Wheels (WoWs) printers and medical-grade peripherals.
o Collaborate with clinical application teams (e.g. Epic Analysts Nursing Informatics Clin. Apps) to ensure endpoint compatibility performance and workflow support. (15%) - Security & Compliance
o Enforce endpoint security policies including encryption endpoint detection and response (EDR) conditional access and mobile device management.
o Participate in vulnerability remediation patch management and compliance reporting activities.
o Support HIPAA and other regulatory requirements by ensuring endpoint security and data protection measures. (15%) - Project Participation & Execution
o Contribute to enterprise IT projects such as operating system upgrades device lifecycle refreshes and mobility initiatives.
o Assist with design testing and rollout of new endpoint standards technologies and configurations.
o Document project deliverables lessons learned and standard operating procedures. (10%) - Documentation & Knowledge Sharing
o Develop and maintain technical documentation standard operating procedures and knowledge base articles.
o Provide technical training and guidance to junior staff and end users as needed. (10%) - Continuous Improvement
o Monitor system performance identify recurring issues and recommend solutions to improve reliability and efficiency.
o Stay current with emerging EUC technologies industry best practices and healthcare IT trends. (5%)
Education:
- Bachelors Degree Information Technology Computer Science or related field required; equivalent work experience accepted.
Work Experience:
- 7-9 years of IT experience with at least 5 years focused on end user computing required.
Knowledge Skills and Abilities:
- Proficiency in Microsoft 365 Windows Operating Systems Intune SCCM Active Directory Group Policy.
- Experience with mobile device management (MDM/MAM) such as Intune JAMF or Citrix XenMobile.
- Familiarity with clinical workflows and healthcare endpoint technologies.
- Strong troubleshooting skills in hardware OS and application environments.
Shift
Varies (United States of America)Work Type
RegularSalary
$88800.00 - $137700.00 / yrBenefits
Outstanding benefits including up to 27 paid days off per year immediate retirement plan employer contribution up to 9.5% and generous medical plans
Free RTD EcoPass (public transportation)
On-site employee fitness center and wellness classes
Childcare discount programs & exclusive perks on large brands travel and more
Tuition reimbursement & assistance
Education & development opportunities including career pathways and coaching
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
Respect
Belonging
Accountability
Transparency
All job applicants for safety-sensitive positions must pass a pre-employment drug test once a conditional offer of employment has been made.
Denver Health is an integrated high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center a 555-bed acute care medical center Denvers 911 emergency medical response system 10 family health centers 19 school-based health centers Rocky Mountain Poison & Drug Safety a Public Health Institute an HMO and The Denver Health Foundation.
As Colorados primary and essential safety-net institution Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community focusing on hiring and purchasing locally as applicable serving as a pillar for community needs and caring for more than 185000 individuals and 67000 children a year.
Located near downtown Denver Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
Denver Health is an equal opportunity employer (EOE). We value the unique ideas talents and contributions reflective of the needs of our community.
Applicants will be considered until the position is filled.
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
Denver Health is Colorado’s premier hospital & health care institution. Nationally recognized top doctors. Home to Denver Metro's Level I Trauma Center.
