Store Operations Support Specialist

• Location: Dominos World Resource Center; 30 Frank Lloyd Wright Dr Ann Arbor MI 48105 (Remote Friday)
• Shift: Fulltime; Salary
• Salary: Pay up to $65000 based on experience and qualifications plus bonus.

(80%)  Conduct Operations Assessments in all US stores

• Measure operational performance by evaluating Product Service Image Food Safety Team Member Safety and Technology/Innovation
• Provide hands-on training during the assessment with a positive attitude
• Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures
• Evaluate all stores in assigned area multiple times per year to meet team objective
• Assist team to meet visit goal which may include travel outside of your assigned area

(10%)  Facilitate educational programs on operations evaluation and improvement

• Partner with FBCs/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned area
• Educate marketplace on current and revised standards in a proactive manor
• Perform calibration visits with the marketplace leaders
• Assess and share best practices

(5%)   Additional Responsibilities

• Participate in special programs such as Dominos Pizza Prep School
• Participate in FBC Franchisee and Specialist on-boarding
• Gather and provide specialized data upon request
• Support the testing and rollout of new innovations or product launches
• Act as a resource for information to the marketplace

(5%)   Administrative

• Maintain a consistent and direct link to WRC marketplace leaders and Franchisees with timely and accurate communications
• Utilize store data and provided technology to effectively plan store visits
• Schedule all travel in the most cost-effective manner
• Utilize available reports and data to ensure store visits are completed on schedule
• Facilitate and participate in team and individual meetingsDominos Pizza which began in 1960 as a single store location in Ypsilanti MI has had a lot to celebrate lately: were a reshaped reenergized brand of honesty transparency and accountability not to mention deliciously craveable food! In the rise to becoming a true technology leader the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to deliver the dream to local business owners 90% of which started as delivery drivers and pizza makers in our stores. Thats just the tip of the icebergor as we might say one slice of the pie! If this sounds like a brand youd like to be a part of consider joining our team!

Qualifications :

• Minimum 1-year General Management experience at Dominos Pizza store 2 years preferred
• Experience as a multi-unit supervisor or Operations Trainer preferred
• Role model operator with history of exceptional evaluation scores
• Experience coaching and developing team members
• Proficient in leveraging technology and innovation in stores to drive operational performance
• Ability to work independently and be results oriented
• Thorough understanding of Dominos Pizza standards policies and procedures.
• Appropriate level of computer and technology skills. (Microsoft office)
• Ability to give and receive constructive feedback and diffuse volatile situations
• Outstanding communication including verbal written and presentation skills
• Strong interpersonal time management and organizational skills.
• Effective coaching and motivational skills professional demeanor
• Ability to travel 75- 85% including overnight travel
• Willingness to work 3-4 weekends per month
• Recommendation from Franchisee Director of Corporate operations or equivalent
• High School Diploma required

Additional Information :

Benefits:

• Paid Holidays and Vacation 
• Medical Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness nutrition and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions 
• 15% off the purchase price of stock 
• Company bonus 

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time