Residential Support, Engagement and Development Manager

Residential Support Engagement and Development Manager

Job No.: 687161

Location: Clayton campus

Employment Type: Full-time

Duration: Fixed-term appointment until 13 January 2027

Remuneration: $140157 - $148769 pa HEW Level 09 (plus 17% employer superannuation)

• Inspire and empower a high-performing team

• Work with passion and apply your expertise

• Impact and engage our residential community

The Opportunity

Monash Residential Services (MRS) provides a diverse range of accommodation options to students. We are currently seeking to appoint a driven and passionate Residential Support Engagement and Development Manager.

This role is ideal for an individual with a strong background in operational management and experience supporting large complex customer communities. As a key member of our leadership group you will make a significant contribution to strategic planning and the delivery of an exceptional residential experience for our on-campus student population.

In this position you will lead the development and implementation of processes programs and projects that foster engagement strengthen community and enhance the overall residential experience. You will also be responsible for building a high-performing team culture characterised by trust collaboration and service excellence.

The successful candidate will demonstrate strong leadership and people-management capability a commitment to customer service excellent communication skills and the ability to build and maintain effective partnerships with a wide range of stakeholders.

If you are ready to contribute to a dynamic and rewarding environment we look forward to receiving your application.

About Monash University

At Monash work feels different. Theres a sense of belonging from contributing to something ground breaking a place where great things happen.

We value difference anddiversity and welcome and celebrate everyones contributions lived experience and expertise. Thats why we champion aninclusive and respectful workplace culture where everyone is supported to succeed.

Some 20000 staff work for Monash around the world. We have 95000 students four Australian campuses and campuses in Malaysia and Indonesia. We also have a major presence in India and China and a significant centre and research foundation in Italy.

In our short history we have skyrocketed through global university rankings and established ourselves consistently among the worlds best tertiary institutions. We rank in the worlds top-50 universities in rankings including the QS World University Rankings 2026.

Learn more about Monash.

Today we have the momentum to create the future we need for generations to come. Accelerate your change here.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply please refer to How to apply for Monash Jobs.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people culturally and linguistically diverse people people with disabilities neurodivergent people and people of all genders sexualities and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments please contact us at in an email titled Reasonable Adjustments Request for a confidential discussion.

This role is a full-time position with out-of-hours work required; however flexible working arrangements may be negotiated.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role as determined by the University.

Enquiries: Emma Fletcher Associate Director Residential Support

Position Description: Residential Support Engagement and Development Manager

Applications Close: Monday 8th December 2025 11:55pm AEST

Supporting a diverse workforce