Credit Collection Specialist

Our Company

Technogym is a world-leading brand in wellness and fitness known for innovative solutions that inspire people to live healthier lifestyles. We are dedicated to excellence not only in our products but also in the services we provide to our clients and partners. Known all over the world as The Wellness Company our goal is to help develop the philosophy of fitness and well-being and turn it into a true lifestyle. To do so Technogym provides people with gym equipment of the highest quality together with other services like content and programs. Technogyms outstanding fitness products are equally chosen by individuals for their home gym equipment and by large organizations professional sports teams and medical centers for our unmatched quality and reliability. This is partly a direct result of the decades of experience gained as the official supplier to nine Olympic and Paralympic Games from Sydney 2000 to Milano Cortina 2026. Anyone choosing Technogym is choosing to train on equipment that is designed for all types of users from beginners to professional athletes.

Technogym inspires70million daily usersto train using ourinnovative & engaging solutions for fitness sport and health. Established in 1983 Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. Move with us for a better world!

Your Role

We are looking for a driven and proactive Credit Collection Specialist to support our Finance this role you will be in charge of reaching out to customers/clients by email to resolve missed or outstanding payments improving profitability while maintaining debtor goodwill & trading relationships.

This role reports to the Credit Collection Team Leader and will work cross functionally with the sales team. You will manage your own complex ledger chase payments and maintain up-to-date CRM information and strong customer relations. This role works on-site at our Jersey City offices 5x a week.

Your Impact

Oversee assigned accounts on a regular basis monitoring for unresolved debts in order to zchieve overdue recovery targets
Contact business customers/clients by phone email or mail regarding their accounts ensuring the collection of past due accounts
Proactively manage customer accounts to ensure timely collection of past due balances and investigate accounts to determine theres a long-term issue
Quickly identify and mediate barriers to payment
Develop and maintain a successful partnership with customers the Sales team and other back office teams
Manage stopped accounts up to litigation
Maintain accurate credit files and collection files
Reconcile and resolve of complex accounts
Build communication and close relationships with the sales force and lease/credit partners
Maintain constantly up-to-date CRM information

About You

What you should bring:

3-5 years experience in the role
Bachelors Degree or equivalent work experience
Knowledge of Digital and IT tools
Organization with strong attention to detail and strong analytical skills
Exceptional communication skills with the ability to build and maintain trusted relationships
Knowledge of CRM management. Previous experience with Salesforce is a plus
Knowledge and management of financial solutions
Experience with credit management and credit collection techniques
Financial and economic skills and expertise
Long-term customer relationship management skills
Knowledge of ERP systems and database functionalities SAP would be a plus

What We Offer

• Base salary $70000 - $75000 commensurate with experience
• Comprehensive medical dental and vision insurance - eligible first day of employment
• 401k with company match - eligible first day of employment
• PTO

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age sex sexual orientation race religion or belief.
Discover your potential with a career at Technogym where work means loving what you do taking on challenges learning from others sharing a vision and making it come true!