Remote Medicaid Outreach Specialist
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Job Location:
Aventura, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
Remote Medicaid Outreach Specialist
Elder Needs Law PLLC Florida
Job Type:Full-Time Non-Exempt
Work Location:100% Remote
Schedule:MondayFriday (standard business hours)
About Elder Needs Law
Elder Needs Law PLLC is a Florida-based elder law firm dedicated to helping seniors and their families navigateMedicaid planning life care planning and long-term care solutions. Our work is deeply personal and often time-sensitive requiring compassion precision and exceptional client service.
About the Role
Elder Needs Law is seeking aRemote Medicaid Outreach Specialistto support ourSenior Medicaid Case Managerthroughout the Medicaid application and case management process. This role is ideal for a highly organized detail-oriented professional who excels at follow-up document coordination and client communication.
This position plays a key role in keeping Medicaid cases moving forward smoothly while maintaining the firms high standard of professionalism discretion and empathy.
Key Responsibilities
- Request track and organize client documentation including financial medical and legal records
- Maintain accurate and up-to-date case files in the firms case management system
- Draft proofread and format correspondence and supporting documents under the direction of the Case Manager
- Communicate with clients caregivers and third-party providers to follow up on outstanding items
- Monitor deadlines and assist with tracking case progress to ensure applications and filings stay on schedule
- Coordinate and schedule meetings calls and document review sessions
- Provide general administrative support including data entry scanning and digital filing
- Deliver courteous professional and compassionate service in every client interaction
Qualifications
- Prior experience in an administrative legal assistant or case management support role
- Elder law or Medicaid experience is a plus butnot required
- Strong organizational skills with the ability to manage multiple tasks and deadlines
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office (Word Excel Outlook) and document management tools
- Comfortable learning new software and systems quickly
- Self-motivated reliable and effective in a remote work environment
- High level of discretion when handling confidential and sensitive information
- Professional demeanor and genuine commitment to supporting seniors and their families
Technology & Work Requirements
- Proficiency with:
- Microsoft Office 365 (Outlook Word Excel)
- Zoom
- CRM or case management software (Lawmatics experience is a plus)
- Ability to maintain a fully equipped home office including:
- Desktop or laptop computer
- Reliable high-speed internet connection
- Phone access
What We Offer
- Fully remote work environment
- Training and mentorship from experienced elder law professionals
- Opportunity for long-term growth within the firm
- Collaborative mission-driven team culture
Compliance & Confidentiality
This position does not permit the practice of law or the provision of legal advice. All work must be performed under the direct supervision of firm attorneys and in compliance with Florida Bar and ABA rules. All employees are required to sign a confidentiality agreement.
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
