Community Manager, SEA

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and believers in the power of building community since 1987 we are helping brands associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events Strategic & digital communications and Consulting & community are an independently owned agency headquartered in Geneva Switzerland with a global presence of 60 offices in 31 countries.

THE OPPORTUNITY

The Community Manager SEA serves as the primary communications liaison between societies and their members. Responsible for strategizing and managing activities that support and foster relations with key stakeholders including members member leaders prospective members companies and industry associations. Formulates and implements strategies for membership engagement recruitment and retention.

THE WORK

Proactively identifies and supports efforts to connect with potential members to improve membership engagement.
Applies solid relationship management and business development principles for prospecting and managing alliances with current and prospective partners.
Studies and understands the macro and micro-environmental dynamics that impact the region.
Generates maintains and presents reports on the regions activities measures outcomes for existing and new initiatives.
Ensures the alignment and customization of membership marketing messages across markets.
Prepares and delivers presentations (both written and oral) to target audiences.
Coordinates meetings with members and companies in the region.
Proactively and consistently pursues professional development/training to build technical knowledge and competencies.
International Travels as assigned (up to 25%)

THE CONNECTION

The Community Manager SEA reports to the Director AMC and collaborates closely on regional initiatives.

THE MUST HAVE

Business Administration or Business Management equivalent degree required.
Minimum five (5) years of experience in a membership development association management and/or relationship management position.
Experience working in a global business environment with diverse audiences including C-suite level management VPs and Managers.
Demonstrated experience developing and leading the implementation of a market/region-specific marketing strategy in Southeast Asia with measurable success objectives.
Excellent interpersonal oral and written communication skills representing a high degree of accuracy to draft correspondence and interact professionally and effectively in person on the phone and online.
Strong customer service skills and experience in developing appropriate creative solutions to customer needs/problems
Demonstrated strategic thinking
Highly detailed process-oriented individual who thrives in a fast-paced team environment and is readily adaptable to changing market and organizational requirements.

THE GOOD TO HAVE

High degree of professionalism integrity credibility expertise and confidence
Works well as a collaborator within a team environment.
Operates with a sense of urgency and maintains high quality standards.
Stretches beyond current capabilities and demonstrates a willingness to do so.
Proficiency in M365 familiar with Co-Pilot use.
Fluency in verbal and written English and proficiency in an Asian SEA second language is a bonus

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!

Required Experience: