Assistant Lodge Manager

Nelspruit - South Africa

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Assistant Lodge Manager Luxury Lodge Kruger National Park

Kendrick Recruitment is seeking an experienced Assistant Lodge Manager for a luxury lodge located within the Kruger National Park. This position offers a negotiable salary depending on experience. The ideal candidate will be dedicated to creating an exceptional guest experience while supporting the Lodge Manager in all operational aspects.

Key Responsibilities

Assist the Lodge Manager in the overall management of the lodge

Deliver exceptional guest relations and ensure a warm personalised at home experience

Manage and train lodge staff in line with the lodges service standards

Maintain the highest housekeeping maintenance and gardening standards to preserve the lodges design and aesthetic

Oversee financial administration including stock control and order management

Manage daily administration linked to concierge and reception operations

Maintain and update the guest database to support service excellence

Ensure guest areas and service spaces are kept clean organised and presentable

Uphold the quality and care of all lodge equipment and products

Communicate and actively support the lodges conservation vision and purpose

Perform additional tasks as required to support operational needs with flexibility and teamwork being essential

Skills and Experience Required

Minimum of 4 years work experience ideally including 2 years as a trainee and experience in a reputable five-star lodge or hotel as an assistant manager

Strong Food and Beverage knowledge

Financial management competency

Passion for hospitality with a commitment to service excellence

Knowledge of dietary requirements and allergies

Strong attention to detail

Excellent English communication skills (written and verbal); an additional language is advantageous

Strong computer literacy (MS Word Excel Outlook Internet)

Excellent management leadership and communication abilities

Cooperative flexible and able to embrace a developmental approach with staff

Ability to remain calm resourceful and solutions-driven under pressure

Understanding of basic labour law and disciplinary procedures

Strong organisational skills assertiveness and patience

South African citizenship or valid work visa

Candidates who meet the above requirements are invited to submit their CV

Required Skills:

Experience

Assistant Lodge Manager Luxury Lodge Kruger National ParkKendrick Recruitment is seeking an experienced Assistant Lodge Manager for a luxury lodge located within the Kruger National Park. This position offers a negotiable salary depending on experience. The ideal candidate will be dedicated to cre...