Partner Experience Associate

Bogotá - Colombia

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

POS-20377

In this role youll get to:

Ensure compliance and integrity across partner-sourced deals through accurate auditing and reporting.
Improve partner satisfaction by streamlining escalation handling and response times.
Enhancing operational efficiency through documentation automation and process optimization.
Supporting scalable growth of the partner program with reliable systems and frameworks.
This role is not client-facing and does not involve direct interaction with partners; instead it focuses on supporting partner operations auditing and process improvement behind the scenes.

We are looking for people who:

35 years in partner operations compliance customer operations or channel management ideally in a SaaS or technology environment.
Strong process orientation and attention to detail in auditing and documentation.
Skilled in data organization reporting and root-cause analysis.
Excellent written and verbal communication especially for case documentation and cross-functional collaboration.
Demonstrated judgment and fairness in decision-making; comfortable working with ambiguity.
Familiarity with CRM or ticketing tools (e.g. HubSpot CRM ServiceNow Salesforce).
Intermediate Excel/Sheets skills for audit tracking and data review.
Have a sharp focus on their goals and a belief that their daily weekly and monthly activities will help achieve them
Proficient (Fluent) English level.

We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.

If you need accommodations or assistance due to a disability please reach out to us using this form.

At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.

India Applicants: link to HubSpot Indias equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.

Were building a company where people can do their best work. We focus on brilliant work not badge swipes. By combining clarity ownership and trust we create space for big thinking and meaningful progress. And we know that when our employees grow our customers do too.

Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.

Explore more:

HubSpot Careers
Life at HubSpot on Instagram

By submitting your application you agree that HubSpot may collect your personal data for recruiting global organization planning and related purposes. Refer to HubSpots Recruiting Privacy Notice for details on data processing and your rights.

Required Experience:

POS-20377In this role youll get to:Ensure compliance and integrity across partner-sourced deals through accurate auditing and reporting.Improve partner satisfaction by streamlining escalation handling and response times.Enhancing operational efficiency through documentation automation and process op...