Customer Support with French

Aveiro - Portugal

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Work from the office in Aveiro Portugal
Recruitment Process: Easy online recruitment process (phone call interview)
No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!

We are recruiting on behalf of our client - a worlds leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets Portugal included. You will be signing the contract directly with the Portuguese employer.

Your main responsibilities as a Customer Support Specialist:

Listen to customers questions and concerns and provide answers and solutions;
offer the most complete and qualitative answers by handling level 1 customer requests by telephone.
Ensure follow-up of customer requests and respect commitments made and work closely with in-house teams and make suggestions to optimize our internal processes.
Handling calls emails chats and back-office tasks.

Requirements:

Fluency in French language (must be at least C2)
Communicative level of English ( at least B2)
You live in Aveiro or you are ready to relocate
Ability to communicate clearly and effectively

What you will gain:

full time contract with Portuguese employer
Base salary 880 x 14 months
Performance Bonus starting from 140 per month
Meal Allowance (net) 7.23 per day
Complexity bonus
Transportation bonus
Health Insurance Since day 1 (free after 6 months)

Apply today by submitting your CV including your full name contact information and email address.

Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us you will be able to speak with our recruiters to get all the information about the offer salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

Work from the office in Aveiro PortugalRecruitment Process: Easy online recruitment process (phone call interview)No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!We are recruiting on behalf of our client - a worlds ...