The position is described below. If you want to apply click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application youll be invited to create a profile which will let you see your application status and any communications. If you already have a profile with us you can log in to check status.

Need Help

If you have a disability and need assistance with the application you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries wont receive a response).

Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

• Architect and continuously evolve TPSs operating model to align with enterprise priorities emerging threats and regulatory expectations.

• Drive data-driven decision-makingthrough advanced analytics dashboards and automation including predictive risk modeling and AI-enabled insights.

• Serve as strategic proxy for the CSO ensuring seamless executive coverage and influence in critical forums.

• Lead governance for board regulator and investor engagements delivering clear compelling narratives on TPS performance and risk posture.

• Champion innovation in business operations leveraging GenAI and digital tools to streamline processes and improve efficiency.

• Oversee integrated portfolio and investment management ensuring initiatives deliver measurable business value and risk reduction.

• Shape and execute future-ready workforce strategies including location optimization talent development and DEI integration.

• Build and sustain strategic partnerships across HR Finance Legal Sourcing and external ecosystems to enable TPS objectives.

• Own financial stewardship including forecasting cost optimization and supplier strategy while managing strategic vendor relationships.

• Foster a culture of collaboration accountability and continuous improvement across TPS and partner organizations.

• Develop and maintain TPS vision multi-year strategic plans OKRs and other far-reaching strategy documents.

• Provide boundaryless engagement to prioritize projects resolve disputes and drive consensus across Cybersecurity and Fraud teams.

• Oversee development of monthly operating metrics dashboards and executive reportingfor TPS leadership and governance committees.

• Ensure compliance with IT Governance Risk Management and Security standards while enabling innovation and agility.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Advanced degree in a relevant field or an equivalent combination of education and work experience
2. Fifteen years progressive related experience in managing enterprise technology organizations combined with overall twelve years progressive related experience in enterprise technology
3. Demonstrated experience in technology operations management financial management risk management people management issue resolution influencing team members and other stakeholders conducting difficult negotiations and managing to stringent timelines for project deliverables
4. Demonstrated superior understanding of business and technology organization resources priorities needs and policies
5. Demonstrated leadership in the implementation of complex programs and projects
6. Experience in leading regional or global banking teams
7. Broad business acumen skillset to include Financial planning workforce management and organizational health

Preferred Qualifications:

• CISM or equivalent cybersecurity certification.

• Experience driving cybersecurity and fraud business operations in a digital-first environment.

• Familiarity with AI/ML applications in risk and operations.

• Track record of building inclusive high-performing teams and shaping organizational culture.

• Proven success in Chief Operating Officer or Chief of Staff roles.

• Broad leadership experience in Information Security and Fraud Risk Management

• Proven ability to influence at board and regulator levels with strong executive presence.

• Experience leading complex programs and projects in highly regulated environments

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work