Academic Administration Officer
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Job Location:
Surry Hills - Australia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Torrens University Australia making a difference is in our DNA. As a Certified B Corporation we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives families communities and the world. Thats why were on a mission to increase access to higher education so learners from all walks of life can chase their dreams.
Just like our students our employees are a diverse group who want to make an impact. When you join us we give you the freedom to be bold creative and courageous with flexible working arrangements that allow you to bring your best. Weve built a culture that celebrates community collaboration and innovation where people love what they do.
Whats the job
The Academic Administration Officer will provide exceptional service quality customer-focused academic administration support across all aspects of the student and course lifecycle.
The Academic Administration Officer will support the requirements across academic policy courseadministration and implementation planning and scheduling academic governance committees records and resulting data and archive management regulatory compliance requirements and project delivery functions.
This role involves collaborating with academic leaders faculty members and other stakeholders to ensure academic quality best practices are implemented and monitored that promote student success and academic achievement. Key stakeholder engagement (both internally and externally) and a solution-based mindset is critical to the success of this role.
Principal accoutabilities are (but not limited to):
Academic Administration & Compliance: Process academic administration tasks accurately and on time ensuring full compliance with policies regulatory requirements ESOS and PRISMS obligations
Student & Staff Support: Provide high-quality customer service and clear academic information to students staff and integrated campus teams.
Data & Records Management: Maintain accurate and compliant student and enrollment records across all systems ensuring that approved changes and updates are consistently reflected.
Governance Exams & Academic Processes: Support governance committees results entry credit/RPL processing examinations course completions and graduation activities.
Operational Coordination & Continuous Improvement: Support project timelines onboarding and teaching agreements contribute to quality and risk processes and promote efficient innovative and collaborative ways of working.
To read more about the role please click here for Job Description.
This is a full-time permanent position based at our Surry Hills campus in Sydney.
Who you are:
To be successful in this role you will have:
Experience in academic administration functions including knowledge of VET and HE regulatory requirements desirable.
Minimum 2 years experience within the HE or VET sector is desirable.
Knowledge of ESOS TEQSA and ASQA regulatory requirements and frameworks.
Why join us
Bold modern and agile were Australias fastest-growing university going from 164 students in 2014 to 40000 alumni across 115 countries and 2000 staff 2020 Australian Financial Review named us one of the countrys most innovative companies. As we continue to establish ourselves as a truly global university we never lose sight of our student-centric approach. Supported by teams of passionate people youll find endless opportunities for professional development and career progression.
We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race colour religion age ethnicity gender identity sexual orientation disability or any other protected characteristic.
We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.
What we offer:
We support your personal passions development and wellbeing to make your working life a more rewarding experience. At Torrens University Australia youll benefit from:
Study free in a course/degree related to your position
B Corp certified university values driven and purpose led
Access to internal opportunities - Be supported to learn grow and move across the organisation
Hiring process
We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs please contact for confidential support to ensure an equitable barrier free application process as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process.
We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant.
To learn more about what makes Torrens University Australia a great place to work visit love to hear from you.
Applications close: Friday 19th December
Job reference: R28780
Applications for this role will close on Friday 19th December. As we enter our annual shutdown period please note that updates on your application may be delayed until we return in early January. We will continue to review applications as they come through and if we identify a suitable candidate earlier the advert may close before the listed date.
If you require a reasonable accommodation to complete our application process please contact our Human Resources Department at
Required Experience:
Unclear Seniority
Key Skills
- Administrative Functions
- office supplies
- Personnel Matters
- Records Management
- Office Procedures
- Space Management
- Daily Operations
- Administrative Policies
- Personnel Management
- Administrative Services
- Interpersonal skills
- Telephone Calls
- Travel Arrangements
- Administrative Procedures
- Word Processing
About Company
The Jansen Newman Institute (JNI) is part of Torrens University. We offer courses in the areas of counselling, psychotherapy and community services. Visit us to learn more.
