Associate, SME Sales
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Razorpay is one of Indias leading full-stack financial technology companies powering the way businesses move manage and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision to simplify payments for Indian businesses weve since grown into a fintech powerhouse driving Indias digital payment revolution.
Razorpay powers millions of businesses with a smarter scalable stack that goes beyond transactions to help them truly build and grow.
From seamless checkouts to payroll automation across India Singapore and Malaysia weve been engineering a fintech ecosystem thats redefining how money moves across Asia and were just getting started.
Today that ecosystem supports everyone from early-stage startups to some of Indias largest enterprises enabling them to accept process and disburse payments at scale while expanding into new ways of managing money more efficiently.
Our scale speaks volumes: Razorpay processes $180 billion in annualized transactions powering leading businesses like Airbnb Facebook WhatsApp Airtel CRED BookmyShow Zomato Swiggy Lenskart Mirae Asset Capital markets Indian Oil National Pension Scheme and over 100 of Indias unicorns. With strong roots in India and growing operations in Southeast Asia we are shaping the next chapter of financial technology across the region.
We are backed by global investors including GIC Peak XV Partners (formerly Sequoia Capital India & SEA) Tiger Global Ribbit Capital Matrix Partners MasterCard and Salesforce Ventures having raised over $740 million to date. Strategic acquisitions including Ezetap (POS and offline payments) Curlec (Malaysia expansion) BillMe (digital invoicing) and POP (rewards-first UPI) along with earlier moves in fraud prevention payroll and lending have further strengthened our platform and widened our footprint across Asia.
But what truly sets Razorpay apart is our culture. At Razorpay ownership is our oxygen you own what you build with no micromanagement or red tape just the runway to make your ideas fly. Learning is a lifestyle if youre curious youll feel at home here. People > Pedigree we hire for attitude hustle and hunger more than degrees. Transparency thrives over titles this is where interns question CXOs and CXOs say thank you. Guided by our values of Customer First Autonomy & Ownership Agility with Integrity Transparency Challenging the status quo and a strong belief that Razorpay grows with Razors youll be part of a 3000 strong team building not just products but the financial infrastructure of the future.
The Role - We are looking for a Junior Associate Pre-Sales to support our sales team by qualifying leads coordinating demos and handling basic product queries. This is an entry-level role ideal for freshers or those with up to 1 year of experience looking to start their career in fintech sales.
Roles and Responsibilities
- Call inbound and outbound leads to understand their business details.
- Qualify leads based on criteria like business type turnover GST etc.
- Use a lead scoring sheet provided by the sales team.
- Update lead status and notes in CRM or Google Sheets.
- Tag leads as hot disqualified or nurture based on outcomes.
- Schedule product demos or RM calls for qualified leads.
- Coordinate closely with the Sales/BD team for smooth handovers.
- Follow up with unresponsive leads via email or WhatsApp.
- Give a high-level pitch of products like current accounts credit lines payouts etc.
- Answer basic queries using a pre-approved FAQ guide.
- Share daily/weekly reports on - Calls made Leads qualified Leads handed over Drop-off reasons.
Skills and Qualifications
- 01 year of experience in sales inside sales BPO or customer support
- Internship experience in BFSI/startups is a bonus
- Basic knowledge of CRM tools and Google Sheets
- Good communication skills (spoken and written)
- Ability to follow standard processes and keep things organized
- Self-motivated and eager to learn in a fast-paced environment
Required Experience:
IC
Key Skills
- Sales Experience
- Customer Service
- Organizational skills
- Communication skills
- Basic Math
- POS
- Retail Sales
- Merchandising
- Cash Handling
- Epic
- Planograms
- Stocking
About Company
Online Payments India: Start Accepting Payments Instantly with Razorpay's Payment Suite, which Supports Netbanking, Credit Card & Debit Cards, UPI etc.
