Live Event Supervisor

Los Angeles, CA - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Purpose:

Supporting a leading OTT streaming service NEP is seeking experienced Supervisors to join our Live Streaming Operations team in Los Angeles CA. The Live Streaming Operations team is responsible for managing and monitoring inbound/outbound transmission ad insertion feed routing and overall video/audio/caption quality for marquee sporting events and other live content. The Live Event Supervisor will join this expanding team helping deliver these mission critical services effectively and efficiently. This position will require schedule flexibility including weekends late nights and holidays. We are looking for a driven self-motivated individual. The ideal candidate is well organized and can remain calm and focused under pressure.

Essential Duties/Responsibilities:

Execute day-to-day Live Operations workflow for Live Events and work to continually improve systems process and procedures
Oversee game day operations and supervise freelance operators
Manage commercial playout system and prepare playlists as needed
Lead training activities for freelance operators
Understand job functions and support freelance Live Operators and MCR operators as they complete their mission critical tasks
Contribute requirements for Live Operations equipment facilities systems tools and processes
Partner with customers internal teams and external vendors to improve service quality and efficiency

Position Requirements:

5 years experience in live event broadcasts and digital live streaming
Strong understanding of broadcast technologies (video transport / routing commercial playout video servers graphics closed captions etc) to execute repeatable operations workflows
Able to clearly communicate and make decisions in a fast-paced live streaming environments
Oversee and train operators for daily operations. Experience in Sports Broadcast beneficial.
Document issues and potential issues and communicate internally and externally on customer impact and future opportunities for mitigation
Clearly communicate operational procedures and identify new processes to avoid manual error
Troubleshoot complex partner / vendor integrations for media delivery
Quality focused with high attention to detail
Experience creating maintaining and executing Playbooks and SOPs
Understanding of video streaming technology
Strong written verbal and interpersonal communication skills in English
Schedule flexibility with the ability to work late nights weekends and holidays
Spanish and/or French skills beneficial
Sports fan and knowledge is a plus

Note:

The job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individual with disabilities. To perform this job successfully the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge skills or abilities. This document does not create an employment contract implied or otherwise other than an at will relationship.

Required Experience:

Manager

Purpose:Supporting a leading OTT streaming service NEP is seeking experienced Supervisors to join our Live Streaming Operations team in Los Angeles CA. The Live Streaming Operations team is responsible for managing and monitoring inbound/outbound transmission ad insertion feed routing and overall vi...

Purpose:

Essential Duties/Responsibilities:

Execute day-to-day Live Operations workflow for Live Events and work to continually improve systems process and procedures
Oversee game day operations and supervise freelance operators
Manage commercial playout system and prepare playlists as needed
Lead training activities for freelance operators
Understand job functions and support freelance Live Operators and MCR operators as they complete their mission critical tasks
Contribute requirements for Live Operations equipment facilities systems tools and processes
Partner with customers internal teams and external vendors to improve service quality and efficiency

Position Requirements:

5 years experience in live event broadcasts and digital live streaming
Strong understanding of broadcast technologies (video transport / routing commercial playout video servers graphics closed captions etc) to execute repeatable operations workflows
Able to clearly communicate and make decisions in a fast-paced live streaming environments
Oversee and train operators for daily operations. Experience in Sports Broadcast beneficial.
Document issues and potential issues and communicate internally and externally on customer impact and future opportunities for mitigation
Clearly communicate operational procedures and identify new processes to avoid manual error
Troubleshoot complex partner / vendor integrations for media delivery
Quality focused with high attention to detail
Experience creating maintaining and executing Playbooks and SOPs
Understanding of video streaming technology
Strong written verbal and interpersonal communication skills in English
Schedule flexibility with the ability to work late nights weekends and holidays
Spanish and/or French skills beneficial
Sports fan and knowledge is a plus