F1Simulation IT Support Specialist

Job Description

The Role:
We are seeking a highly motivated and technically skilled IT Operations Support Specialist to join our motorsports organization. This role will focus primarily on supporting Driver-in-the-Loop (DiL) simulators and broader Competition Services IT infrastructure for our new F1 team ensuring seamless operation of mission-critical systems used in preparation testing and race support. The ideal candidate will bring a blend of IT expertise problem-solving ability and a passion for motorsports technology.

What Youll Do (Responsibilities):

Simulator Operations Support

• Provide first and second-line support for Driver-in-the-Loop simulator systems including hardware software networking and peripheral devices.
• Maintain configure and troubleshoot simulator PCs and AV systems.
• Ensure maximum system uptime and performance for engineering and driver sessions.

Competition Services Support

• Deliver IT support across race operations including supporting trackside IT Operations Staff and remote workers & environments.
• Maintain and deploy servers networking hardware telemetry systems and competition-critical software.
• Assist engineering staff with data acquisition transfer and security.
• Provide hands-on technical support during race events testing sessions and other competition-related activities.

Systems Administration & Maintenance

• Support the setup configuration and monitoring of Windows based systems.
• Apply updates patches and security fixes to maintain system reliability.
• Work with IT Operations Manager to develop backup recovery and contingency plans.

Collaboration & Documentation

• Partner with simulation engineers performance engineers and competition staff to understand operational needs and resolve IT issues efficiently.
• Document troubleshooting procedures best practices and system configurations.
• Contribute to continuous improvement of IT workflows and standards.

Your Skills & Abilities (Required Qualifications):

• Proven IT operations/support experience in a high-performance time-critical environment
• Strong knowledge of Windows and operating systems
• Experience with computer networking (LAN/WAN switches firewalls VPNs wireless)
• Hands-on hardware troubleshooting skills (PCs servers AV equipment peripherals)

• Previous experience in motorsports simulation or similar technical environments
• Knowledge of telemetry systems and motorsport-specific IT infrastructure
• Scripting or automation experience (PowerShell Python or similar)

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