Experience Designer
Share
Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Create your best future and join Westpac as an Experience Designer.
This role will play a crucial part of the UNITE team. UNITE is our business-led tech-enabled transformation and a key priority for the Group. UNITE is about delivering one best way to make our processes systems and tech simpler so we can deliver a better experience for our customers and make things easier for our people.
- Location:Sydney-based role
- On-site Requirement:3-4 days in the office per week
- Why On-siteThis is a highly collaborative position involving regular face-to-face workshops and close team interaction making in-office presence essential.
Whats the role
As an Experience Designer youll play a key role in shaping intuitive seamless experiences that empower customers and staff to achieve their goals effortlessly. Working within cross-functional teams youll ensure that every design decision delivers real value and aligns with business objectives while advocating for user needs.
In this role youll conduct end-to-end research and prototyping using insights and data to inform user-centred design across platforms and channels. Youll actively contribute to workshops evolve our enterprise design system (GEL) and champion best practices for continuous improvement. Collaboration is centralyoull work closely with designers product owners business analysts and delivery teams to create solutions that are practical innovative and impactful.
Beyond design delivery youll share knowledge within our internal design community helping uplift capability and foster a culture of learning and innovation. If youre passionate about creating meaningful experiences and driving transformation this is your opportunity to make a lasting impact.
What do I need
- Previous experience in UX or digital product design roles ideally within large-scale transformations financial services or other complex industries.
- Experience designing for back-office services or applications is desirable.
- Experience using data and research to inform and measure design decisions.
- Ability to build trust and influence at all levels of the business.
- Commitment to continuous learning mentorship and community contribution.
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started simply click on the APPLY or APPLY NOW button #UNITEProgram
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on ourwebsite.
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more
