Position Summary
The Billing Officer will manage patient billing insurance claims and revenue collection processes of the Eye Center of Excellence. This role ensures accuracy timeliness and compliance in financial transactions while supporting patients with clear professional billing services.
Key Responsibilities
Patient Billing & Accounts
- Generate invoices for hospital services procedures and products.
- Ensure billing accuracy by cross-checking with patient records and service orders.
- Issue receipts for payments and update patient accounts accordingly.
- Provide patients with clear explanations of charges and payment options.
Insurance & Claims Management
- Process and submit insurance claims to relevant providers (e.g. CBHI/RSSB private insurers).
- Track claim status follow up on rejections and resolve discrepancies.
- Maintain good relationships with insurance companies and ensure compliance with their requirements.
- Prepare and reconcile monthly insurance billing statements.
Revenue Collection & Reconciliation
- Collect payments (cash mobile money bank transfers) and reconcile daily collections.
- Deposit revenues to hospital accounts and maintain proper cash handling procedures.
- Work closely with the Finance Department on revenue reconciliation and reporting.
Compliance & Reporting
- Maintain accurate billing records and support financial audits.
- Ensure billing processes comply with hospital policies and government regulations.
- Generate daily/weekly/monthly billing reports for management review.
Requirements
Qualifications & Experience
- Bachelors degree in Accounting Finance Business Administration or related field.
- Minimum of 23 years experience in hospital billing accounting or finance (healthcare experience preferred).
- Knowledge of insurance schemes in Rwanda (e.g. CBHI RSSB private insurers).
- Strong computer skills (MS Office billing/accounting software).
- Excellent numerical accuracy and attention to detail.
- Strong communication and customer service skills.
- Fluency in English required; Kinyarwanda and French are an advantage.
Core Competencies
- Integrity and accountability in financial transactions.
- Strong organizational and time-management skills.
- Problem-solving and ability to resolve billing discrepancies.
- Team player with good interpersonal skills.
- Patient-centered approach with professionalism.
Position SummaryThe Billing Officer will manage patient billing insurance claims and revenue collection processes of the Eye Center of Excellence. This role ensures accuracy timeliness and compliance in financial transactions while supporting patients with clear professional billing services.Key Res...
Position Summary
The Billing Officer will manage patient billing insurance claims and revenue collection processes of the Eye Center of Excellence. This role ensures accuracy timeliness and compliance in financial transactions while supporting patients with clear professional billing services.
Key Responsibilities
Patient Billing & Accounts
- Generate invoices for hospital services procedures and products.
- Ensure billing accuracy by cross-checking with patient records and service orders.
- Issue receipts for payments and update patient accounts accordingly.
- Provide patients with clear explanations of charges and payment options.
Insurance & Claims Management
- Process and submit insurance claims to relevant providers (e.g. CBHI/RSSB private insurers).
- Track claim status follow up on rejections and resolve discrepancies.
- Maintain good relationships with insurance companies and ensure compliance with their requirements.
- Prepare and reconcile monthly insurance billing statements.
Revenue Collection & Reconciliation
- Collect payments (cash mobile money bank transfers) and reconcile daily collections.
- Deposit revenues to hospital accounts and maintain proper cash handling procedures.
- Work closely with the Finance Department on revenue reconciliation and reporting.
Compliance & Reporting
- Maintain accurate billing records and support financial audits.
- Ensure billing processes comply with hospital policies and government regulations.
- Generate daily/weekly/monthly billing reports for management review.
Requirements
Qualifications & Experience
- Bachelors degree in Accounting Finance Business Administration or related field.
- Minimum of 23 years experience in hospital billing accounting or finance (healthcare experience preferred).
- Knowledge of insurance schemes in Rwanda (e.g. CBHI RSSB private insurers).
- Strong computer skills (MS Office billing/accounting software).
- Excellent numerical accuracy and attention to detail.
- Strong communication and customer service skills.
- Fluency in English required; Kinyarwanda and French are an advantage.
Core Competencies
- Integrity and accountability in financial transactions.
- Strong organizational and time-management skills.
- Problem-solving and ability to resolve billing discrepancies.
- Team player with good interpersonal skills.
- Patient-centered approach with professionalism.
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