Program Manager Analytics & Reporting
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Job Location:
Johnson, TN - USA
Monthly Salary:
$ 114332 - 142916
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Company: New York State Electric & Gas an Avangrid Company
Department: Reliab & Emergency Prep
Job Title: Program Manager Analytics & Reporting
Location: Johnson City NY
Work Model: Office
The salary range for this position is dependent upon experience ranging from $114332 to $142916.
Job Summary
The Program Manager Analytics and Reporting will be responsible for managing the Learning Management System (LMS) developing real-time dashboards and generating compliance reports to ensure training effectiveness and regulatory adherence in support of all Electric Operations (NYSEG RG&E CMP and UI). This position will work cross-functionally with Technical Trainers Electric Operations leadership and Instructional Designers to enhance training insights.
Key Responsibilities
- Oversee the administration and optimization of the LMS (Workday).
- Ensure data integrity and consistency across training records and systems.
- Develop and maintain supplemental analytics to enhance training insights.
- Design and implement real-time dashboard to provide actional insights for Electric Operations leadership.
- Collaborate with stakeholders to identify key performance indicators and metrics.
- Ensure dashboards are user-friendly visually engaging and aligned with business needs.
- Generate and distribute reports to support Electric Operations training compliance.
- Monitor training completion rates and certifications.
- Provide data-driven recommendations to improve training programs and compliance outcomes.
- Work closely with technical trainers and instructional designers.
- Serve as liaison between technical training and operations to align analytics with business goals.
- Support audits and internal reviews with accurate and timely reporting.
Required Qualifications
- Education:
- BS/BA degree in relevant field of study with 5-8 years relevant experience in a training or educational related field.
- Associates degree in relevant field of study with 8 years of experience in a training or educational related field.
- Skills/Abilities:
- 5 years of experience in program management analytics or LMS administration.
- Ability to articulate to senior leadership.
- Proficiency in data visualization tools (e.g. PowerBI).
- Strong understanding of LMS platforms (Workday preferred).
- Excellent analytical organizations and communication skills.
- Experience in utility or technical training environment is a plus.
Competencies
- Growth & Continuous Improvement
- Initiative & Change
- Focused on Results
- Customer Centric (internal and/or external)
- Communication
- Collaboration
- Leadership (people managers/leaders)
Company:
NY STATE ELECTRIC & GAS CORPMobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race color religion national origin gender sexual orientation age marital status disability protected veteran status or any other status protected by federal state or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs you may request a reasonable accommodation by contacting our People and Organization department at .
Avangrid employees may be assigned a system emergency role and in the event of a system emergency may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut Maine Massachusetts and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission operations and cyber security business areas in Connecticut Maine Massachusetts and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections training audit engagement and required evidence retention and will be communicated by the employees management.
Job Posting End Date:
DecemberRequired Experience:
Manager
Key Skills
- Adobe Analytics
- Data Analytics
- SQL
- Attribution Modeling
- Power BI
- R
- Regression Analysis
- Data Visualization
- Tableau
- Data Mining
- SAS
- Analytics
