AI Business Transformation & Enablement Lead (Hybrid Austin, TX)

AIBusiness Transformation&Enablement Lead(Strategic Initiatives)

Location: AustinTX (Hybrid)

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12 vertical markets. We exist to help communities organizations and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin TX we are entering an exciting phase of growth. We work hard and play hard. We love our customers we innovate with purpose and we wont stop until weve delighted every client across the diverse ecosystem we serve.

About The Role

Togetherworkis accelerating its transformation to become a faster simpler and more AI-enabled company. TheAIBusiness Transformation&Enablement Leadwill help bring that vision to life by leading high-impact pilots building internal capability and helping every function deploy AI responsibly and productively.

Togetherworkis investing in AI to unlock measurable productivity gains reduce manual work and create differentiated customer and employee experiences.

This role blends program leadership hands-on experimentation and cross-functional influence. The ideal candidate moves easily between business strategy and technical enablementtranslating opportunities into tangible pilots that deliver measurable ROI.

Note:This is a business role not a technical ML engineering role. This role does not involve training models building RAG systems or writing production code.

What Youll Do

1. Drive & Enable Cross-Functional AI Pilots (approx. 50%)

• Partner with functional leaders in Support GTM Finance Operations HR etc. to identify and scope automation and AI opportunities.
• Prototype lightweight workflows using no-code tools (ChatGPT Zapier Make etc.)
• Coordinate with technical teams or vendors for complexbuilds.
• Track adoption quantify impact and document playbooks for replication.
• Maintain a shared library of reusable GPTs and automations ensuring quality compliance and discoverability across the company.

2. Build Internal AI Capability & Culture (approx. 25%)

• LeadTogetherworksAI Champions program andcommunity ofpractice.
• Plan and deliver AI trainingoffice hours demosessions and adoption support tobusinessteams.
• Capture and share success stories that inspire safe effective AI use.
• Continuously explore new ChatGPT Copilot and automation capabilities and guide teams on where emerging features can unlock value.

Management Governance & Reporting (approx. 25%)

• Maintain the central portfolio of AI pilotsstatus owners metrics.
• ManageTogetherworksAI governance practices ensuring pilots follow policy and escalating issues or risks to the AI Governance Council.
• ApplyTogetherworksAI Policy and Self-Check process to all pilots.
• Own measurement of AI pilot impact including ROI adoption and productivity metrics;maintaina central dashboard of outcomes and lessons learned.
• Prepare concise impact updates for the executive team and board.

What Youll Bring

• 510 years of experience in operations strategy product or transformation roles.
• Experience driving cross-functional change across non-technical teams (Support HR Finance GTM Operations).
• Hands-on fluency with generative AI and no-code automation tools (e.g. ChatGPT Enterprise Power Automate Make or Zapier).
• Exceptional communication and facilitation skills.
• Analytical mindsetable to measure ROI and translate insights into action.
• You actively stay current on AI tools especially ChatGPT and Microsoft Copilot and bringnew ideason howTogetherworkcan use them to improve business workflows.
• SaaS or technology background preferred; passion for AI essential.

Why This Role Matters

By leading practical pilots that show clear ROI and helping teams work smarter through AIyoullcreate measurable value and lay the foundation for a more efficient innovative and AI-enabledTogetherwork.

The Company offers a comprehensive employee benefits program including:

• Medical dental and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 9 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity:Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race color religion gender gender identity sex sexual orientation disability veteran status age ethnic or national origin or any other basis protected by all local state or federal laws.

Why Youll Love Working Here

At Togetherwork youll help shape the backbone of a business serving millions of users across dozens of industries. Youll have the opportunity to:

• Build a new platform organization from scratch and define its culture systems and operating model.

• Lead innovation in AI payments and data enablement across a diverse SaaS portfolio.

• Partner with a highly engaged executive team and influence the long-term technology vision.

• Drive measurable business impact through platform modernization scalability and shared service adoption.

• Be part of a collaborative fast-paced culture that values transparency accountability and purpose-driven leadership.