Revenue Operations & CRM Lead

Werelooking for a new colleague to join us in this newly created position asRevenue Operations & CRM Lead owning and shapingAutoProffscompany-wide CRM backbone in this roleyoullbe the product owner for our CRM turning business needs into scalable workflows data structures and processes that enable efficiency alignment and revenue impact across the organisation.

The role is based out of our office inCopenhagen with flexibility to work from home 12 days per week

If you enjoy mixing strategic prioritisation with hands-on delivery and want your work to have real visible impact on how a high-growth companyoperates this role is a fantastic match.

About the role

As our newRevenue Operations & CRM Lead you will own the roadmapbacklogand overall direction of HubSpot atAutoProff. Your scope stretches across Sales Operations and Marketing ensuring our CRM enables smarter processes cleaner data strongerautomationand clearer reporting at scale.

Youllact as the bridge between business needs and technical solutions gathering requirements translating them into user stories prioritising requests and ensuringtimely high-quality delivery through internal stakeholders and external partners.

Youllwork cross-functionally across the business aligning needs connecting insights and ensuring the CRM evolves in a way that supports both efficiency and commercial results.

Letsdive into your key responsibilities you will

• Own the company-wide CRM roadmap and backlog for HubSpot.
• Collect assess and prioritise requests across teams balancing impact effort and business needs.
• Translate requirements into clear user stories specifications and implementation plans.
• Coordinate delivery with internal stakeholders and external HubSpot specialists/developers.
• Design and optimise lead account opportunity and pipeline processes.
• Ensure our data model properties workflows and integrations are robust and scalable.
• Partner with Data/BI to align on definitions reporting dashboards and analytics.
• Run regular backlog/roadmap sessions and ensure stakeholders have clarity on status and timelines.
• Lead rollouts and change management: communications training documentation and go-live plans.
• Monitor system performance user adoption and data quality -identifyinggaps and improvement opportunities.
• Test and implement new HubSpot features that can unlock efficiency or revenue impact.
• Work closely with internal engineering and external development partners to scope estimate and sequence HubSpot changes ensuring technical feasibility and alignment
• Drive end-to-end delivery with engineering teamsclarifying requirements unblocking implementation overseeing QA/testing and ensuring releases land on time and to specification.

The need-to-have skills

• 5 years of experience in Revenue Operations Sales Operations or Marketing Operations (B2B SaaS or marketplace environments preferred).
• Hands-on expertisein HubSpot CRM (Marketing Hub; Sales Hub is a strong plus).
• Experience acting as product owner for a CRM or internal tooling.
• Strong understanding of revenue funnels lifecycle stages sales processes territories and pipeline management.
• Comfortable translating business needs into workflows properties automation and documentation.
• Confident managing a cross-functional backlog and prioritising between competing requests.
• Excellent stakeholder management -able to say no with context and guide teams toward the right trade-offs.
• Data-literate confident with dashboards reporting and basic analytics.
• Structured organised and able to manage multiple priorities with shifting demands.
• Fluent in English plus if you are also fluent in Danish and/or German.

The nice-to-have skills

• Experience in marketplaces or other two-sided platforms.
• Experience with integrations (e.g. HubSpotdata warehouse billing product tools).
• Familiarity with change management frameworks and training programmes.
• Ideally comes from a larger organisation with complex processes sophisticated CRM setups and enterprise-grade integrations.

You will thrive in this role ifyou

• Enjoy owning a system and strategy end-to-end.
• Are great at balancing competing priorities and managing stakeholders with clarity and context.
• Bring structure and calm into complex fast-changing environments.
• Are excited by solving operational challenges through systems and processes.
• Collaborate naturally across functions and communicate clearly.
• Have a product mindset: user-focused iterative and impact-driven.
• Thrive in anenvironment where priorities can shift and you help bring direction when they do.

If you think we could be a match wecantwait to hear from you. Hurry up and apply!

AboutAutoProff

AutoProffwas founded in 2013 by the experienced car dealer Jesper Ratza in Denmark. The aim was todigitaliseB2B used car trading helping car dealers increase sales and improve profits.

in August 2022 AutoScout24 the leadingspecialisedpan-European online car marketplaceacquireda majority stake inAutoProff. The partnership has supported the rapid expansion ofAutoProffssolutionsacross Europe and enables the creation of Europes first fully integratedC2B-B2B-B2Cdealing solution for used cars.

AtAutoProff we specialise in providing online B2B used-car dealing solutions designed to improve the buying and selling experience for professional car dealers and their customers.

With a focus on effective solutions digitisation and customer service we are committed to being the home of B2B car dealing for European dealers including trade-ins cars retail-ready cars newer used fleet vehicles and insurance write-offs.

We are the emerging European leader with more than 150000 B2B used cars on our online trading platforms annually.