Admin Assistant 2 | Missionary Department

This position is central to the Missionary Departments role to Invite others to come unto Christ by helping them receive the restored gospel though faith in Jesus Christ and His Atonement repentance baptism receiving the Holy Ghost and enduring to the end.

This position processes missionary service decisions as determined by the Brethren by providing counsel and support to priesthood leaders in matters of missionary service eligibility. Additionally it plays a pivotal role in maintaining the assignment calendar and coordinating with the Quorum of the Twelve office. Coordination with the administrative assistants of individual Apostles is also a key responsibility particularly addressing special requests for assistance.

In addition to these core responsibilities this position actively supports the manager of pre-field services by performing various administrative duties. This includes scheduling and coordinating meetings collecting and organizing data compiling information and maintaining filing systems pertaining to missionary assignment decisions. Another integral aspect of the role involves the preparation of a substantial volume of correspondence each month for the Missionary Department Executive Director and Assistant Executive Directors to sign.

The customers for this position are the Quorum of the Twelve General Authorities priesthood leaders prospective missionaries and pre-field management.

50% Leader and Missionary Process Support:

Responsible to coordinate the decisions of the Brethren regarding missionary service to priesthood leaders

Supports and takes a lead role in the screening process for missionary candidates

Coordinates decisions with internal contacts and priesthood leaders

Prepares letters for department Executive Directors to sign

Responsible for special requests to track missionaries for the Quorum of the Twelve

Provides local leaders support in the recommendation process

Manages changes in the system for pre-field missionaries with an assignment as needed.

Prepares service missionary assignments information

Assists with processing missionary call letters

50% Communication/Logistics:

Initiates phone calls and all email correspondence with local priesthood leaders pertaining to decisions made by ecclesiastical leaders

Answers initial phone calls concerning missionary service decisions and the resubmission process

Coordinates with the Quorum of the Twelve office to calendar missionary assignment meetings

May be required to track data related to metrics or to provide insight into processes.

5% Special projects

Assist with special projects as assigned

Required Qualifications:

• Two years post high school education plus four to six years of experience; or equivalent combination of education and experience

• Five years of professional work experience or an equivalent combination of education and experience

• Seasoned independent judgment and wisdom when discussing difficult decisions with priesthood leaders

• Intermediate to Advanced office skills

  • Ability to quickly learn and understand complex computer systems and processes

  • Proficiency in Microsoft 365 products: Word Outlook Teams PowerPoint and Excel

  • Experience in business writing (either through education or experience)

• Ability to work with people on all levels of the organization including senior leadership and teammates located internationally

• Ability to prioritize and manage multiple urgent projects at once

• Ability to maintain confidential information

Desired Qualifications:

• Second language ability; Spanish or Portuguese preferred

• Bachelors degree preferred