Sr Engineer, Site Reliability Network Supply Chain

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Job Overview
The Senior Site Reliability Engineer at T-Mobile plays a crucial role in enhancing system reliability and resilience facilitating faster and more efficient software development and deployment. They utilize their strong problem-solving and analytical skills to automate processes reducing manual effort and preventing operational incidents. Their expertise in programming and scripting languages incident response management and various tech tools contributes to the robustness and efficiency of our systems. By continuously learning new skills and technologies they adapt to changing circumstances and drive innovation. Their work and expertise contribute significantly to the stability and performance of T-Mobiles digital infrastructure.

The Sr Site Reliability Engineer is responsible for ensuring stability security and performance of Network Supply Chain ecosystem including SC Digital o9 Order Management & Planning Systems Network Asset Lifecycle Management system SAP ERP system and 3PL Systems. While this position includes hands-on pro-active maintenance it also focuses majority of the time on technical leadership which includes driving the vision to ensure stability and security proposing the optimal solution for bringing efficiencies coaching engineers and junior team members to follow best practices and participating in advanced troubleshooting of production and pre-production systems. They own production as well as non-production environments and actively collaborate on architectural technological and infrastructural discussions for both current ecosystem and future strategy.

Job Responsibilities:

• Utilizes fluent knowledge and skill in emerging DevOps-centric automation tools and technologies for CI/CD configuration management etc. for non-prod environments.
• Manages Network Supply Chain production and non-production environments for SC Digital Layer o9 Planning and Order Management systems Network Asset Lifecycle Management system (CATS and SiteHound) SAP ERP systems and 3PL Systems.
• Performs environment management automated server provisioning pipeline configuration (VMs).
• Delivers software to improve the availability scalability latency and efficiency of T-Mobiles services.
• Creates manages and uses dashboard for continuous monitoring and health check of applications and the underlying infrastructure improves the quality of services using the monitoring feedback for non-production environment.
• Contributes to future improvements of software delivery processes and operations e.g. cloud enablement and use of microservices with containerization.
• Relationship and People Management: Mentors/guides other Systems Reliability Engineers and vendor resources as needed.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Education and Work Experience:

• Bachelors Degree Computer Science Engineering or related field (Preferred)
• Masters/Advanced Degree Computer Science Engineering or related field (Preferred)
• 4-7 years - Working in operations or develops environments
• 4-7 years - Troubleshooting customer related issues and managing customer relationships
• 4-7 years - Developing software solutions using Python or similar programming languages

Knowledge Skills and Abilities:

• 4-7 of progressive experience in software engineering/maintenance across multiple products systems and/or platforms coupled with strong business acumen.
• 4-7 years of experiencein Enterprise applications middle-tier services database storage distributed computing virtualization and/or application technology.
• Experience working in an Agile and DevOps environment.
• Experience in one or more of: JavaScript API Gateway MongoDB Oracle Springboot Angular etc.
• Experience in Continuous Integration/Continuous Delivery tools such as Jenkins Cloudbees etc. and other automation tools.
• Experience with DevOps tools such as Ansible Chef Puppet etc. Experience in Docker Kubernetes and is preferable.
• Experience in APM tools like AppDynamics oTel and Splunk.
• Incident Management Understanding of incident response management and operational support. (Required)
• Experience with designing and maintaining CICD Pipelines. (Required)

Licenses and Certifications:

• Cloud AWS/Azure

• This certification validates technical expertise in provisioning operating and managing distributed application systems on the AWS platform. (Preferred)

• Certified Kubernetes Administrator
  This certification validates the skills required for day-to-day administration of Kubernetes environments. (Preferred)
• Telemetry OTel Argos Splunk

• This certification validates the ability to efficiently develop and deploy telemetry using T-Mobiles preferred tool such as OTel Argos or Splunk. (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $107300 - $193500

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.

Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.