- Provide operational support in a 24x7 team environment primarily covering the Eastern Standard Time (EST) shift. Candidates must demonstrate flexibility to work other time zones and shifts when needed including weekends or non-standard hours to ensure continuous team coverage.
- Incident management change management and release management for production and lower environments.
- Collaborate closely with cross-functional teams and clients across US and international time zones.
- Perform hands-on troubleshooting monitoring and technology support for payment platforms.
- Write scripts queries and automation - Unix database (RDS Postgres Oracle) Terraform AWS.
- Support centralized co-located team operations in Jersey City.
- Assist in onboarding new technologies and integrating anomaly detection platforms.
- Participate in regular in-person interviews team reviews and probation-evaluation exercises.
Must-Have Criteria
- Experience: Minimum of 7 8 years in the technology domain ideally in financial services or payment systems.
- DevOps & SRE: Strong hands-on ability; deep understanding of release incident and change management.
- Advanced AWS experience (certifications a plus) hands-on with RDS Postgres Oracle.
- Proficient in Terraform and HashiCorp toolsets.
- Strong Unix/database scripting ability.
- Operational Flexibility: Willing and able to support round-the-clock operations including weekends and overnight shifts as needed.
- Communication & Attitude: Outstanding verbal and written communication; resilient and proactive under pressure; positive team player.
- Location: Willingness to work on-site five days a week in Jersey City.
Provide operational support in a 24x7 team environment primarily covering the Eastern Standard Time (EST) shift. Candidates must demonstrate flexibility to work other time zones and shifts when needed including weekends or non-standard hours to ensure continuous team coverage. Incident management c...
- Provide operational support in a 24x7 team environment primarily covering the Eastern Standard Time (EST) shift. Candidates must demonstrate flexibility to work other time zones and shifts when needed including weekends or non-standard hours to ensure continuous team coverage.
- Incident management change management and release management for production and lower environments.
- Collaborate closely with cross-functional teams and clients across US and international time zones.
- Perform hands-on troubleshooting monitoring and technology support for payment platforms.
- Write scripts queries and automation - Unix database (RDS Postgres Oracle) Terraform AWS.
- Support centralized co-located team operations in Jersey City.
- Assist in onboarding new technologies and integrating anomaly detection platforms.
- Participate in regular in-person interviews team reviews and probation-evaluation exercises.
Must-Have Criteria
- Experience: Minimum of 7 8 years in the technology domain ideally in financial services or payment systems.
- DevOps & SRE: Strong hands-on ability; deep understanding of release incident and change management.
- Advanced AWS experience (certifications a plus) hands-on with RDS Postgres Oracle.
- Proficient in Terraform and HashiCorp toolsets.
- Strong Unix/database scripting ability.
- Operational Flexibility: Willing and able to support round-the-clock operations including weekends and overnight shifts as needed.
- Communication & Attitude: Outstanding verbal and written communication; resilient and proactive under pressure; positive team player.
- Location: Willingness to work on-site five days a week in Jersey City.
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