Business Analyst – Sales & Distribution (ERP)
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Position Description:
Role Description:
Experience: 35 years
Functional Consultant / Business Analyst with strong expertise in the Sales & Distribution module of ERP solutions deep knowledge of Sales & Distribution-related business processes and functions excellent communication skills and strong analytical capabilities. This role involves managing incidents liaising with stakeholders and ensuring timely resolution of functional issues or escalation to technical teams.
Key Responsibilities
Incident Management
Analyze and resolve incidents related to the Sales & Distribution module.
Validate whether issues can be resolved functionally or require technical intervention.
Create detailed tasks for technical teams when required.
Stakeholder Communication
Act as the primary point of contact for business users and IT teams.
Communicate status updates resolutions and timelines effectively.
Facilitate discussions between business and technical stakeholders.
Functional Analysis
Understand and interpret business requirements related to Sales & Distribution processes.
Perform root cause analysis for recurring issues.
Recommend process improvements and best practices.
Documentation
Maintain incident logs resolution steps and escalation records.
Prepare functional specifications for enhancements or fixes.
Required Skills & Qualifications
ERP Expertise
Strong functional knowledge of Sales & Distribution module (Order Management Pricing Shipping Billing Returns).
Familiarity with integration points (MM FI CRM).
Business Process Knowledge
Deep understanding of Sales & Distribution processes: order-to-cash cycle delivery scheduling credit management invoicing.
Soft Skills
Excellent communication and stakeholder management skills.
Strong analytical and problem-solving abilities.
Ability to work under pressure and manage multiple priorities.
Tools & Documentation
Experience with ERP ticketing systems and incident management tools.
Ability to create functional specifications and process flow diagrams.
Preferred Qualifications
Exposure to any ERP platform.
Knowledge of incident management frameworks (ITIL).
Experience in working with cross-functional teams and global stakeholders.
Skills:
- Incident Management
- Analytical Thinking
- Database
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
