Hotel Rooms Manager Arlington Hotel
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Job Location:
Monthly Salary:
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Be Part of the Story at The Arlington Hotel and Rivers Edge
At The Arlington Hotel every team member plays a role in creating unforgettable guest experiences. Whether youre welcoming guests at the front desk preparing cozy rooms serving in our restaurant or helping host memorable banquets at Rivers Edgethe elegant event space connected to the hotelyour work brings charm warmth and personality to one of Ontarios most unique boutique destinations.
Located in the heart of picturesque Paris this is more than just a place to workits a place to contribute grow and take pride in the moments you help create. As part of Carmens Group youll be joining a hospitality family with over 40 years of experience making people feel seen celebrated and at home.
Why work for Carmens Group
- Career coaching & growth opportunities
- Great Place to Work Certified (2022-2024)
- Named Best Workplace in several award categories:
- Most Trusted Executive Teams
- Best Places to Work in Hospitality & Retail
- Best Places to Work in Canada
- Best Workplaces for Women
- Best Workplaces for Mental Wellness
- Perks & Benefits
- Pay on Demand get paid when you need it
- Global Hotel Discounts for your travels
- Comprehensive Group RRSP & Health Benefits
- Annual Incentive Plan
- Staff discounts at our restaurants
- Wellness programs & staff events
- Employee recognition programs celebrating your achievements and milestones
- Referral bonuses when you bring great talent to the team
- Safe inclusive and supportive workplace culture
Position Details:
Job Type: full-time permanent
Vacancy:This posting is for an existing vacancy (replacement for a currently unfilled position)
AI Disclosure:Your application will be reviewed by our hiring team. We do not use artificial intelligence in the screening or selection of applicants for this position.
What you will be doing:
As the Hotel Rooms Manager youll play a pivotal role in driving group sales and maximizing room bookings while leading the teams that shape our guests entire experience. From cultivating relationships with group clients to overseeing the seamless coordination of guest services and housekeeping teams youll ensure every stay is smooth welcoming and aligned with the high standards of the Arlington Hotel.
In this role your responsibilities will include:
- Communicating effectively with guests building rapport and resolving concerns with professionalism and care
- Promoting and securing guest room bookings using strong sales and customer service techniques
- Overseeing the Housekeeping Guest Services and Maintenanceteams providing coaching training and leadership to deliver superior customer service
- Ensuring hotel rooms public areas and the building overall are maintained to the highest standards of cleanliness and safety for guests employees and visitors
- Collaborating with the Assistant General Manager to establish budgets and support hotel rooms operational requirements
- Conducting inventory and purchasing required supplies in alignment with established purchasing processes
- Fostering a positive supportive work environment by living our Purpose Vision and Values with both the team and our guests
- Performing other duties as assigned to support smooth and efficient hotel operations
The hospitality you bring to every stay:
- 2-3 years experience in a hotel environment preferably in Guest Services or Housekeeping
- Post-secondary education in hotel management or related discipline
- 1-2 years experience in a supervisory/managerial position
- Experience with Property Management System (PMS) Jonas Chorum an asset
- Friendly professional and customer service focused
- Strong problem-solving abilities
- Humble uplifting and supportive leadership style
- Excellent verbal and written communication skills
- Smart Serve certification required
We are Carmens Groupa proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre The C Hotel The Lakeview the Hamilton Convention Centre fig&lemon Catering The Arlington Hotel and the Good Earth Food & Wine. Together were shaping the future of Southern Ontarios event and culinary sceneone unforgettable experience at a time.
Are You Ready to Take the Lead
If youre a passionate hospitality professional who thrives on creating exceptional experiences for guests this is your opportunity. Apply today and help us deliver something extraordinary - together.
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process please notify People & Culture upon scheduling your interview.
Required Experience:
Manager
Key Skills
- Food Handling
- Hospitality Management
- Hotel Experience
- Hospitality Experience
- GM Vehicles
- Management Experience
- Profit & Loss
- Revenue Management
- Hotel Management
- Operations Management
- Budgeting
- Leadership Experience
About Company
Elevate occasions with Carmens Group: premier hospitality, venues, catering & dining experiences. Since 1978, we curate memorable moments for all.
