Organizational Change Management (OCM) Specialist

Position Title: People / Organizational Change Management (OCM) Specialist

Location: Incheon Korea

Employment Type: Long Term Contract

Role Overview

We are seeking a high-performing Organizational Change Management (OCM) Consultant to support transformation programs for our client. The consultant will be responsible for shaping and delivering people-centric change strategies developing future-state team and role designs and driving structured communication and adoption activities. This role requires strong consulting skills including client facilitation stakeholder management and experience delivering OCM workstreams within large-scale transformation programs typically alongside digital operating model or system integration initiatives.

The specialist will work closely with PMO functional teams solutioning teams and leadership stakeholders to operationalize the future-state role structure and drive end-user adoption through rigorous change processes artifacts and governance.

Key Responsibilities

1. Change Strategy & Operating Framework
   1. Develop a Change Strategy Blueprint aligned to program governance scope and transformation KPIs including guiding principles change levers and adoption objectives.
   2. Establish a Change Operating Model including reporting structure cadence governance routines and RAID alignment including timelines milestones key activities and stakeholder touchpoints.
2. Stakeholder Analysis & Change Impact Modeling
   1. Conduct Stakeholder Segmentation and mapping using influence/power/impact models.
   2. Perform detailed Change Impact Assessments (CIAs) capturing system process capability and behavioral impacts.
   3. Create Heat Maps and Impact Severity Models to inform communication and training priorities.
   4. Support leaders in communicating changes clearly and consistently across the organization
3. Communication Strategy & Channel Architecture
   1. Develop an end-to-end Communication Architecture including message hierarchy channel strategy cadence and governance.
   2. Build communication assets including Leadership Cascades FAQ Repositories Narrative Briefings and Change Story Artifacts
4. Change Measurement Analytics & Adoption Tracking
   1. Define the Change Measurement Framework including KPIs leading/lagging indicators persona-based adoption metrics and readiness scorecards.
   2. Develop Adoption Dashboards integrating data inputs from readiness assessments surveys and program milestones.
   3. Conduct Change Readiness Assessments sentiment analysis and pulse checks translating insights into targeted interventions.
   4. Monitor change adoption and propose interventions where gaps are identified.
5. OCM Delivery & Integration
   1. Maintain a Change RAID Log and drive mitigation actions with cross-functional owners.
   2. Partner with Training/L&D teams to translate role impacts into Training Needs Analysis (TNA) and Curriculum Pathways.
   3. Prepare executive-level OCM updates steering committee inputs and decision-support materials

Experience

1. 6-12 years of experience in Organizational Change Management People Change or Organizational Design.
2. Experience working on large-scale transformation programs (ERP digital operating model or business transformation).
3. Experience in role design communication planning and change measurement frameworks

Skills

1. Strong knowledge of change management
2. Ability to design and clearly articulate future-state roles and teams.
3. Exceptional communication skills (written verbal storytelling).
4. Strong facilitation and stakeholder management abilities.
5. Ability to manage multiple workstreams and meet deadlines in a dynamic environment.
6. Client-centric mindset with high executive presence.
7. High-quality deliverable creation (PowerPoint Excel change trackers dashboards).
8. Experience in Stakeholder heat mapping Role architecture and RACI design Communication architecture development
9. Proficient in Korean and English language
10. Preferably experience of working with automotive industrial machinery product development manufacturing teams etc

Required Skills:

Organizational Change ManagementOCMPeople Change