Endpoint Technology Engineer

At Delta Faucet we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry we take pride in our dedication to quality sustainability and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

Your Role at Delta Faucet:

Do you have a passion for endpoint technology and love pairing solutions to solve business problems Are you detail-oriented and always looking for ways to improve processes and performance If so wed love to meet you!

Delta Faucet Company is seeking an experienced Endpoint Technology Engineer to support enhance and lead our endpoint this role youll design implement and optimize endpoint solutions that elevate security efficiency performance and user experience. Youll also provide executive-level support and contribute to the strategic development of our endpoint management maturity.

Key Responsibilities

• Endpoint Technology Management: Configure deploy and administer endpoint technologies including operating systems application deployments/upgrades security tools and management solutions.
• Endpoint & Executive Support: Provide high-quality support and maintenance for endpoint devices including printers AV equipment and applications; support executive users and be available for on-call needs as required.
• Strategy & Delivery: Contribute to endpoint technology roadmaps define hardware/software standards maintain SLAs and develop new support initiatives. Collaborate with vendors to enhance quality and capacity.
• Incident & Problem Management: Ensure timely issue resolution lead critical incident responses and perform root cause analysis to drive continuous improvement.
• Documentation & Knowledge Management: Create and maintain solution documentation SOPs and work instructions to ensure process consistency.
• Process Improvement: Lead continuous improvement initiatives to enhance endpoint performance user experience and team efficiency.
• Training: Onboard new team members and conduct training for IT and business teams to strengthen endpoint knowledge and best practices.

Qualifications

• 3 years of experience in an endpoint or desktop engineering role.
• Strong technical proficiency in O365 Windows OS macOS desktop applications computer hardware and related endpoint technologies.
• Experience with enterprise imaging endpoint deployment and application packaging.
• Expertise in PowerShell scripting.
• Working knowledge of Windows Server TCP/IP Microsoft Endpoint Configuration Manager (MECM) Intune and endpoint virtualization platforms.
• Experience supporting executive staff with professionalism and discretion.
• Certifications:
  • ITIL Foundation or similar IT Service Management certification.
  • Relevant technical certifications such as CompTIA A Microsoft Certified: Modern Desktop/Endpoint Administrator Associate or Apple Certified Support Professional.

Why Join Us

At Delta Faucet Company our people are our greatest assets. We value different perspectives and fostering an inclusive environment. Youll have the opportunity to shape the future of our brand working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth:

• Culture:Recognized and award-winning reputation for equality diversity and inclusion flexibility work-life balance and more.
• Wellbeing:Comprehensive benefit plans; retirement savings tuition reimbursement and employee incentive programs; resources for mental physical and financial wellbeing.
• Learning & Development:LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact:Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Company: Delta Faucet Company

Delta Faucet Company (the Company) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Companys policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment employment promotion salary increases benefits termination and all other terms and conditions of employment) based on race color sex sexual orientation gender gender identity gender expression genetic information pregnancy religious creed national origin ancestry age physical/mental disability medical condition marital/domestic partner status military and veteran status height weight or any other such characteristic protected by federal state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster:English & Spanish

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