Head of Sales

MasterStart SA the South African partner of MasterStart is more than an edtech business its a movement redefining how people learn lead and succeed. Rooted in human connection we empower learners to think deeply apply boldly and grow continuously through flexible fully supported online learning experiences that transform careers and shape the future of work.

We are looking for a proactive organised and highly skilled Head of Sales to join our dynamic fast-paced and growing company. As the Head of Sales you are responsible for driving the sales function ensuring revenue growth and developing a strong market presence through strategic channel partnerships. The Client Success Manager will report into this role ensuring efficient project execution and client relationship management while maintaining alignment with the overall business strategy.

Responsibilities would include but are not limited to:

1. Sales Strategy & Revenue Growth
   

• Develop and execute a results-driven sales strategy for assigned portfolio;
  

• Set and achieve ambitious revenue targets through structured sales planning; and
  

• Identify new market opportunities customer segments and partnership strategies.
  

• Build and maintain relationships with key partners resellers and distributors within dedicated portfolio;
  

• Develop and execute go-to-market strategies for channel partners; and
  

• Negotiate contracts pricing structures and incentive programs to drive optimal performance.
  

• Work closely with Marketing to ensure efficient lead distribution pipeline management and sales workflow optimisation;
  

• Ensure CRM systems (e.g. Salesforce HubSpot) are effectively utilised for data tracking and reporting; and
  

• Align with marketing to streamline lead generation ensuring the sales team receives high-quality leads.
  

• Manage client relationships ensuring retention and satisfaction;
  

• Implement customer engagement strategies to drive upselling and cross-selling opportunities; and
  

• Gather and act on customer feedback to refine sales approaches.
  

• Oversee the Client Success Manager to ensure seamless execution of sales campaigns partner activations and internal projects;
  

• Monitor project timelines ensuring alignment with overall sales goals and business objectives; and
  

• Collaborate with internal teams to deliver successful sales initiatives.
  

• Track market trends competitor activities and industry insights to inform sales strategies;
  

• Provide senior management with sales forecasts reports and strategic recommendations; and
  

• Adapt sales tactics based on industry shifts and emerging opportunities.
  

Requirements

Requirements:

• Strong leadership and team management abilities;
  

• Proven experience in channel sales business development and strategic partnerships;
  

• Excellent negotiation relationship-building and stakeholder management skills;
  

• Ability to manage cross-functional teams including sales operations and client services;
  

• Proficiency in CRM tools (e.g. Salesforce ZOHO HubSpot) and data-driven decision-making;
  

• Work from the office in Johannesburg 2-3 days a week (or as required); and
  

• Be available to travel outside of Johannesburg.
  

Qualifications & Experience:

• Bachelors or Masters degree in Business Sales Marketing or a related field;
  

• 8 years of experience in sales leadership roles with at least 3 years managing channel sales; and
  

• Experience managing Client Success Managers to enhance operational efficiency and client success.