Director, Product Management (Experiences)

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer more productive and more profitable. For the first time ever safety operations and finance teams can manage their drivers vehicles equipment and fleet related spend in a single system. Combined with industry leading AI the Motive platform gives you complete visibility and control and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100000 customers from Fortune 500 enterprises to small businesses across a wide range of industries including transportation and logistics construction energy field service manufacturing agriculture food and beverage retail and the public sector.

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About The Role

We are not solving a small problem and were not addressing a small market. We are addressing significant issues faced by trillion-dollar industries that power the physical economy including logistics transportation food & beverage passenger transit construction and oil & gas. These businesses continue to be the lifelines of our economy. The opportunity here is enormous and you will have a massive impact.

We are seeking an experienced product leader to join our Safety Product team where you will be owning a suite of integrated intelligent safety solutions for drivers fleets and partners.

The role demands technical depth principled thinking a high bar for quality structured communication bold innovation and a mentality of starting with the customer and working backwards. You will work alongside a star team from engineering data science computer vision research & design marketing operations legal sales & customer success in a fast-paced rapidly growing technology environment to build intelligent experiences to shift behavior and drive ROI-positive impact for customers.

What Youll Do:

• Own the product roadmap and strategy for several key elements of the Safety platform driving the overall product to its next stage of growth
• Lead the end-to-end customer experience for Safety events from data ingestion to the customer-facing dashboard
• Serve as a critical driver for high-impact Enterprise-grade features that significantly increase customer value and platform adoption
• Accelerate the advancement of our industry-leading collision detection system maintaining our competitive advantage
• Deeply engage with customers to understand their critical needs and translate those insights into product solutions that maximize their value and ROI from our platform
• Be bold and think strategically about improvements to our product or new frontiers of growth
• Strive in a player/coach role and mentor a high-performing team to deliver exceptional product outcomes while rolling up your sleeves and maintaining a hands-on approach to project execution
• Demonstrate proficiency in navigating the technical complexities of the product spanning software hardware AI and data domains
• Partner with business leaders from various stakeholder teams on formulation and execution of strategy vision and product roadmap
• Partner closely with our engineering and design team to build capabilities that turn our customers into raving fans
• Conduct market research that will assist in driving feature prioritization
• Collaborate with GTM teams to develop sales strategies and marketing campaigns
• Analyze performance metrics to measure the success of product launches
• Actively contribute to an amazing work culture

Qualifications:

• 8 years of experience with Product Management
• Strong experience working with UI/UX design teams
• High customer empathy with a desire to get in the shoes of our customers
• Have high EQ; be even-keeled flexible and able to quickly adapt to unexpected changes
• Proven experience in delivering commercially successful software products
• Be data-driven; you regularly seek out and use hard data and metrics to back up assumptions and opinions
• You are comfortable and confident sharing your thoughts in verbal or written form. You can engage constructively in debate and discussion with different personality types and seniority levels.
• You are a trailblazer who is humble kind and open to learning new stuff. You can take a stand yet commit even when you disagree. You have a strong bias to action (aka hustle) and are not afraid to get your hands dirty.
• Have enough technical knowledge to enough to gain the respect of engineers
• Experience working effectively with remote/offshore teams

This position is a hybrid role based out of our San Francisco CA office.

Creating a diverse and inclusive workplace is one of Motives core values. We are an equal opportunity employer and welcome people of different backgrounds experiences abilities and perspectives.

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The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.It is Motives policy to require that employees be authorized to receive access to Motive products and technology.

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