Senior Executive Operations
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
The Senior Executive QSR Operations will oversee daily domestic warehouse activities ensuring safe compliant efficient and customer-focused operations. The role requires strong experience in QSR/ E-commerce temperature-controlled supply chains and inventory management while working closely with cross-functional teams to deliver customer SLAs and operational excellence.
Key Responsibilities
Operational Excellence
- Monitor temperature integrity for all inbound and outbound QSR products.
- Manage end-to-end domestic warehouse operations including inventory movement and shift supervision.
- Drive process improvements productivity and strict adherence to SOPs and HSSE standards.
- Maintain safe hygienic and compliant warehouse conditions.
Inventory & Stock Management
- Ensure effective inventory control FIFO/FEFO cycle counts bin audits and accurate replenishments.
- Analyse operational data to improve system performance and reduce errors.
- Maintain zero discrepancies in receiving and dispatch.
Customer Management
- Act as the primary contact for customers on operational matters.
- Implement and monitor customer SLAs and ensure timely resolution of concerns.
- Support customer reviews and provide operational insights and costing when required.
Infrastructure & Resource Management
- Manage facility assets equipment and MHE allocation based on workload.
- Oversee housekeeping and waste disposal in coordination with HSSE/Legal/Commercial teams.
Cost & Productivity Management
- Monitor and control Opex/Capex related to domestic DC operations.
- Benchmark productivity and optimise utilization of manpower equipment and space.
- Support budgeting and operational planning.
Compliance Audit & Safety
- Ensure full compliance with statutory regulations food safety norms and customer requirements.
- Drive audit readiness and implement corrective/preventive actions.
- Promote and enforce a strong safety culture with zero compromise on HSSE standards.
Key Performance Indicators (KPIs)
- Zero errors in receiving dispatch and inventory reconciliation.
- Consistent achievement of operational KPIs and SLAs.
- High customer satisfaction with minimal complaints.
- Zero non-compliance issues and strong audit performance.
- No safety incidents and adherence to HSSE protocols.
Qualifications & Skills
- Graduate in any field .
- 7 years of experience in warehouse operations with minimum 5 years in QSR/ E-commerce .
- Strong knowledge of WMS inventory management temperature-controlled logistics and food safety.
- Proficient in IT systems and advanced Excel.
- Excellent communication problem-solving analytical skills and team leadership. e.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Required Experience:
Senior IC
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries
