The Role
This position is responsible for providing proactive practice and administrative support to the Firms lawyers primarily in relation to billable client work. The role ensures that clients are serviced professionally and in accordance with the Firms policies and procedures.
The Practice Support Coordinator will be part of client matter teams supporting all matter-related processes from inception through project completion billing and collection. They will take full ownership of the delivery of the key responsibilities outlined below.
Key Responsibilities
Matter Management
Client and matter clearance and opening
AML processes
Drafting and managing engagement letters
MTM maintenance
Managing associate checklists
Maintaining matter document folders
Matter project administration (from opening to closing including setup of SharePoint sites updating email distribution lists supporting post-closing activities such as billing and archiving and ensuring all appointments and conference calls are scheduled in lawyers calendars)
Coordinating client and matter-team meetings and updates
Commercials / Billing / Collections
Monitoring and recording project scope adjustments estimates caps and billing agreements
Preparing matter balance reports and client fee updates
Working Capital management:
Organise monthly meetings between the relevant partner and the working capital team to review WIP/debt positions
Prepare drafts for fee earners review with final review by the lead associate
Rearrange meetings when necessary due to client commitments ensuring they occur monthly
Supporting billing and collection tasks including raising timely and accurate GMPS bills invoices tax computations and write-offs for billing team review
Liaising with the billing team and dispatching invoices securely to clients
Drafting bills amending narratives as required and preparing accompanying bill letters
Business Development Support
Supporting Partners and the BD team with business development activities
Amending business development and client-focused materials including CVs pitches presentations and client briefings
Monitoring BD collateral (e.g. CVs MIS) to ensure accuracy and currency including updates to the BD tracker and InterAction
Organising facilitating and providing host support for events (including virtual events)
Coordinating client updates
Informing the BD team of visiting partners schedules and assisting with related logistics
Matter Team Support
Document production and liaison with DPU including:
Transcribing editing and amending legal and other documents
Converting comparing copy-typing and proofreading documents to ensure compliance with house style
Managing signing pages where applicable
Handling e-filing and post-closing activities as required
Preparing and distributing bibles
Best Delivery / Legal Tech / KETL Opportunities
Supporting the use of legal technology including facilitation and management of matter-specific solutions
Applying knowledge of the Best Delivery checklist
Acting as a superuser for Best Delivery tools
Facilitating end-of-matter reviews to identify follow-on opportunities such as deal reviews and KETL initiatives
Qualifications :
Your Experience
Minimum of 2 years work experience in a similar or relevant role within a law firm or professional services environment
Prior experience supporting a litigation and dispute resolution practice is preferred
Proven ability to thrive in a high-performing environment
Intermediate to advanced proficiency in Microsoft Word Outlook Excel and PowerPoint
Strong organisational skills with meticulous attention to detail
Proactive mature and collaborative approach to managing work and relationships across teams
Respectful of colleagues and committed to working in an inclusive team environment
Effective at working both independently and as part of a team
Demonstrated ability to innovate and streamline processes and tasks
Additional Information :
Equal opportunities statement
At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age. This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here
Remote Work :
No
Employment Type :
Full-time
We are one of the largest international law firms in the world. With more than 30 offices worldwide, we strive to exceed our clients' expectations by providing them with the highest quality legal advice and insights, combining our firm's global standards with deep local expertise. Ou ... View more