• Help residents and families feel supported from the moment they arrive ensuring smooth dignified experiences every day.
• Join a warm collaborative team at Grange where youre valued trusted and encouraged to bring your whole self to work.
• Enjoy flexible working arrangements access to generous salary packaging and ongoing development opportunities with one of South Australias largest non-profits.

So many lives. So many ways. One you.

50000 lives and counting.

Thats how many South Australians our people support each year.

As one of the states leading not-for-profits were making a meaningful impact at scale. From foster care to aged care and everything in between our services are as diverse as the people and communities we serve - and were growing our reach for the future.

It takes a special kind of person to work in this sector. Someone with real compassion and care. Could that person be you

Join us as the Customer Service Coordinator and help create meaningful moments for residents and families.

What youll do

At our Grange home youll play a pivotal role in shaping the first impressions and everyday experiences of residents families and visitors. As a key member of our team youll directly support and mentor our Customer Service Officer ensuring smooth admissions confident support for families and high-quality administrative operations that enable our care teams to focus on what matters most.

Your work will provide stability clarity and confidence behind the sceneskeeping systems organised processes flowing and people informed. Youll be the calm reassuring presence who ensures every interaction reflects our values of compassion dignity and respect.

Youll be trusted to make a valuable impact by:

• Coordinating effective reception administration admission processes and documentation.
• Leading and supporting staff to deliver exceptional customer service with care and confidence.
• Managing financial administration including invoicing petty cash receipting and purchase orders.
• Supporting rostering compliance systems staff onboarding and training coordination.
• Maintaining site access key security incident logging and high-quality record management.

What youll bring

To thrive in this role you will have:

• Experience delivering excellent customer service within complex or sensitive environments.
• Strong administration skills high accuracy and confidence using Microsoft Office.
• Leadership capability sound decision-making skills and the ability to manage competing priorities.
• Experience liaising with diverse stakeholders and handling confidential information respectfully.

We would also love you to have:

• Certificate III in Business Administration or equivalent experience.
• Experience in aged care health community services or similar customer-focused settings.
• Confidence supporting compliance processes complaint handling or staff training coordination.
• A collaborative values-aligned approach and a passion for creating positive experiences for others.

Why AnglicareSA

Your contribution here matters. We want you to see your impact every day and we want you to feel valued for it.

Heres what you can expect in your career at AnglicareSA:

So many lives right here in SA: Our ripple effect starts with you. Whatever your role youll help find a way forward for the communities you live in and care about. Thats something to be proud of.

So many ways for our clients and you: We support those in need in so many ways. For you that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.

So much compassion and a place to belong: At AnglicareSA youll never feel alone. Youll lean on and learn from genuine people driven to do good and youll build relationships that last a lifetime.

More to enjoy:

Make your pay go further with salary packaging options including novated leasing plus savings on health insurance motor vehicles opticians pharmacy and gym memberships

Find a better balance with flexible work options including working from home part-time work compressed working weeks and flexible working hours for some roles

Grow your skills and career with learning programs professional development pathways and education assistance

Live and work well with our employee wellbeing program confidential employee assistance program chaplaincy services domestic and family violence support and more

Put your family first with paid parental leave (including superannuation) personal leave to care for family members and additional unpaid leave for caring responsibilities

Our impact starts with you

Join AnglicareSA and help us change lives and communities.

To apply simply click the Apply button and submit your application by 9.00am on Friday 5th December 2025*(direct applications only no agencies please).

*Please note: Interested applicants are encouraged to apply as soon as possible as interviews and appointments may occur prior to the closing date.

For more information please contact Helena Recruitment Manager at Please note we do not accept applications via email.

At AnglicareSA we proudly and gratefully bring together a team that is truly diverse - from lived experiences to skills and knowledge to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSAs Reconciliation Action Plan.

AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment bank account details or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement please refer to our official website or contact our recruitment team directly.