QA Lead

The QA Lead for Online & Offline initiatives will drive the quality assurance of our critical customer-facing platforms encompassing e-Commerce websites Order Management Systems (OMS) and integrated OmniSales solutions. This role is pivotal in ensuring a seamless high-quality and consistent customer experience across all digital and physical sales channels.

Job Responsibilities

Key Responsibilities:

• Define and execute comprehensive QA strategies for e-Commerce platforms mobile applications OMS and omni-channel integrations.
• Lead testing efforts for new features promotional campaigns system enhancements and critical integrations (e.g. payment gateways inventory).
• Focus on user experience (UX) testing functional accuracy performance and security across various devices and browsers.
• Instruct product owners developers and business stakeholders to translate business requirements into robust test cases.
• Oversee defect management risk assessment and provide sign-off for releases impacting OO capabilities.
• Promote best practices in web and mobile testing and contribute to the evolution of our OO QA framework.

Essential Qualifications:

Bachelors degree in computer science Marketing or a related field.

• Extensive experience (10 years) in QA leadership specifically with e-Commerce platforms (e.g. Salesforce Commerce Cloud Magento Shopify Plus).
• Solid understanding and experience with Order Management Systems (OMS) and their integration points.
• Proven track record in testing omni-channel functionalities and customer journeys.
• Familiarity with web testing tools (e.g. Selenium Playwright) and mobile testing frameworks.
• Strong understanding of agile methodologies and excellent communication skills.

The QA Lead for Online & Offline initiatives will drive the quality assurance of our critical customer-facing platforms encompassing e-Commerce websites Order Management Systems (OMS) and integrated OmniSales solutions. This role is pivotal in ensuring a seamless high-quality and consistent customer experience across all digital and physical sales channels.

Job Responsibilities

Key Responsibilities:

• Define and execute comprehensive QA strategies for e-Commerce platforms mobile applications OMS and omni-channel integrations.
• Lead testing efforts for new features promotional campaigns system enhancements and critical integrations (e.g. payment gateways inventory).
• Focus on user experience (UX) testing functional accuracy performance and security across various devices and browsers.
• Instruct product owners developers and business stakeholders to translate business requirements into robust test cases.
• Oversee defect management risk assessment and provide sign-off for releases impacting OO capabilities.
• Promote best practices in web and mobile testing and contribute to the evolution of our OO QA framework.

Essential Qualifications:

Bachelors degree in computer science Marketing or a related field.

• Extensive experience (10 years) in QA leadership specifically with e-Commerce platforms (e.g. Salesforce Commerce Cloud Magento Shopify Plus).
• Solid understanding and experience with Order Management Systems (OMS) and their integration points.
• Proven track record in testing omni-channel functionalities and customer journeys.
• Familiarity with web testing tools (e.g. Selenium Playwright) and mobile testing frameworks.
• Strong understanding of agile methodologies and excellent communication skills.