Business Development Manager
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
POSITION TITLE:Business Development Manager
FUNCTION/DEPARTMENT:COMMERCIAL
REPORTS TO:Commercial Manager
DIRECT REPORTS/SUPERVISES:N/A
JOB PURPOSE:The Business Development Manager (BDM) is responsible for driving commercial growth by identifying developing and securing new business opportunities across strategic industry verticals including FMCG Retail Healthcare Energy Industrial and Agri-commodities. The role focuses on delivering sustainable revenue margin improvement and market share expansion for our client through proactive business acquisition customer relationship management and cross-functional collaboration with Operations Finance and Vertical Heads.
Working relationships:
INTERNAL
Commercial Manager
Logistics team
Operations team
Finance Manager
EXTERNAL
Clients
Shipping lines
Airlines
Key Responsibilities
1. Business Growth & Acquisition
Develop and execute a robust pipeline for new business across assigned verticals and trade lanes (import/export sea air logistics contract logistics SEZ and project cargo).
Identify qualify and convert leads into profitable accounts through structured prospecting solution design and negotiation.
Achieve defined volume (TEU) revenue and margin targets while maintaining high conversion ratios.
Drive end-to-end commercial proposals including pricing quotations and RFQ responses ensuring competitiveness and alignment with corporate guidelines.
2. Strategic Account Management
Map key customers decision-makers and influencers to strengthen relationships and ensure our client becomes the partner of choice.
Maintain and expand relationships with existing clients by ensuring service excellence identifying upselling/cross-selling opportunities and supporting key account strategies.
Work with the Commercial Manager and other business Heads to develop and execute customer specific account plans.
3. Market Intelligence & Strategy Execution
Gather and analyse market insights competitor intelligence and customer trends to support data-driven decisions and pricing strategies.
Support the rollout of vertical and corridor strategies by contributing to sector development plans (e.g. FMCG Retail Healthcare Agri business Oil and Gas).
Collaborate with the SEZ commercial team to position our client as a one-stop solution for port-centric logistics and regional trade growth.
4. Cross-Functional Collaboration
Work closely with Operations Customer Service and Finance teams to ensure seamless client onboarding service delivery and profitability.
Participate in internal planning meetings to align customer requirements with operational capabilities and trade-lane capacities.
Support the implementation of CRM systems by tagging prospects logging interactions and updating pipeline stages regularly.
E. Reporting & Performance Management
Prepare weekly and monthly reports on pipeline performance conversion rates and customer activity.
Ensure accurate CRM data entry and reporting to support visibility and management decision-making.
Track key metrics including TEU volumes gross margin and account retention.
Requirements
Experience
5 years in freight industry
Personal Attributes
Integrity
Proactive
Customer focus
Collaboration
Qualifications
Business Degree
Diploma in Sales & Marketing
MSK/CIM membership
Knowledge of the freight industry
Key Skills
Entrepreneurial and commercially minded
Results-driven with strong accountability
Strategic and analytical thinker
Customer-focused with a partnership mindset
Resilient adaptable and self-motivated
Resilient adaptable and self-motivated
Collaborative and team-oriented
Benefits:
Car Allowance
Fuel
Airtime
Medical
Pension
Group life
Company Industry
IT Services and IT Consulting
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Marketing
- Cold Calling
- Account Management
- Territory Management
- Salesforce
- Affiliate Marketing
- CRM Software
- negotiation
- Lead Generation
